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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Buyer claims I changed the listing after they bought

So a buyer clearly made a mistake and bought a cap from me. They are complaining that there should be a design on the bill as well. I mentioned that the cap I sell doesn't have a design there. They are accusing me of changing my listing after they bo...

Redirect on Vintage searches

Lol, more of the same. Just did a search on active listings for "Vtg California bear flag. 1st and second results were new baseball cap and new men's T-Shirt So, if the buyer really wants to see a "Vtg California bear flag... they have to refine thei...

Need help identifying these

Can anybody tell me what these cardboard coins of The Indian in the Cupboard are and if they are collectable. There is a set of 9 and I have all 9.. Thank You,, K.C.

PROMOTED LISTINGS LINK TO OTHER SELLERS APPEARING ON MY ITEM LISTINGS IN SEARCH RESULTS

I spoke with an eBay rep about this today and was told that I have been randomly chosen as part of a beta testing program which includes a link to promote another seller's items on my listing when it appears in search results. This promotional link w...

Scrambled text on preview screen

Is anyone having problems with the text being scramble and jammed up on their preview screen before listing? If so, how do I fix it? Thanks

$5 Store Promo - Charged $18.96?

I activated a $5 (first month) basic store subscription promo offered to me mid-October. My November invoice shows 18.96 for November (says "save 5.99" next to it) and of course 24.95 for December. Why was I charged $18.96 and not $5? Was it prorated...

Buyer wants to cancel sale

I've searched the message boards and I'm not sure what the best course of action is.I sold an item via auction and within minutes the buyer contacted me saying they don't want the item.I'e read if I cancel the sale, ebay will charge me double fees an...

eBay's inept search engine

http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2047675.m570.l1313.TR2.TRC0.A0.H0.Xcase+for+Apple+iPhone+3.TRS2&_nkw=case+for+Apple+iPhone+3&_sacat=0 Look at the search results and wonder why eBay is dysfunctional...........

Resolved! Buyer requests a special prder from me, how would I invoice the order as it is not listed

I have a customer that is interested in purchasing baby formula from me. She has won several auctions from me and been a great customer. She is requesting an order that I have not listed and told me the price she is willing to pay. I am willing to ac...

What a Joke ebay is

ebay informed me if i have a sale on my items,people CANT ask for combined shipping? **bleep**?? Sales down 70% as customers shop else where!

Anyone else get nervous when a buyer leaves a note for them after a purchase?

I've been getting these more often, and each time leads to a negative, complicated experience. The last time this happened the buyer told me to wait to ship as they were considering further purchases, and failed to notify me (or purchase anything els...

Privately discussing shipping costs w/ seller before they buy

I’m selling an awkwardly sized, 40 lb item. Initially, I posted local pick up only because I thought it would cost way too much to ship.Then, I got a message from someone who asked if I’d consider shipping and how much it’d be. We messaged back and f...

Resolved! Distinction of Book Conditions

So I've been arguing with my father about this for some time and I'd like some clarity on deciding the condition when listing books. I would like to present various book "issues" and what eBay's policy -- or your personal suggestion -- would be (I'll...

End or Start Items on Christmas Day $$$

I have found that Christmas Day is a fantastic day for sales. Especially if what you sell normally goes to a collector/end user. Just think ALL the stores are closed except the Gas Station and Drug Store. And Christmas Cash in there pocket.