Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Selling Limit Reached, But Have Nothing Listed?

Hi I have a problem, Im a new seller so I have selling limits on my account, but what I don't understand why if my item haven't sell or are expired, I cant list new products for sale, keep telling me request higher selling limits, but I have nothing ...

Today's chat which I missed A C Green

@a_c_green Regarding the question of off site links, did you believe the response you received to your question?I am only asking because it is standard in the business world to have both regular and corporate accounts. The corporate accounts don't fo...

Bidder has an absurd amount of feedback and seems fishy.

Hey guys, I'm from Malaysia and I occasionally sell high end collectible toys on eBay and I've never had any issue as a seller. One of my items (a custom made videogame action figure which has a starting bid of over $600) currently has one bidder whi...

Promotional Credit "Disqualification" - Terrible Customer Support!

Once again, eBay has shown their colors as to how they just don't care about a valued Seller. After several agonizing phone calls to find out why I didn't recieve their "Promotional Credit" for a guaranteed iphone sale price, they accused me of "REVI...

Fraud: Sold new, sealed iPhone 8 and buyer requested return - EbayUS refunds - no iphone - no money

I had a very bad experience and I guess it is a frauds method where Ebay US / customer service of EBAY US helped the fraudster / fraud.I sold an iPhone 8 brandnew (value 800USD/700 Euro) on Ebay Germany to a buyer in Portugal. I got the payment with ...

Buyer is lying and taking advantage, what options do i have

I sold a really nice leather bag that I ordered from Italy and buyer sent me a message stating that a bag has stains, has been obviously used for a while, smells of cigarettes ,and comes in a nasty dirty dust bag. None of those claims are true, I am ...

How cna I change the upper part of the listing?

Hello everyone, Hard as I tried, I haven't been able to find a solution to this - if there is any: Can I, or how can I, edit the upper part of the listing page? I mean this part, here below: Thank you in advance! Konstantinos

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Unauthorized Transaction - Buyer Wins, But Update from Reversal Cancelled

Hello! Has any Ebay seller had this occur to them? It's happened several times to me, and I am still a little perplexed! An unauthorized transaction is opened on Nov 10, 2017 for a specific item that was purchased on Oct 22, 2017. Paypal places tempo...

Problem when attempting to leave feedback

I've been having this problem for a couple months now. Not sure if it is related to anything inside ebay or possibly my browser? Running the latest FireFox and I also tried in Microsoft Edge and have the same results. OS is Windows 10. If I click any...

Private buyers.

Hi Folks,i would have responded to the post, but saw no way of doing that on the community page: Someone asked a question about why bidders are allowed to show as 'private.' I allow this for the holiday season, because who knows if the person it is m...

Adding Product Listings

Good morning everyone. I have been doing business on Ebay for the past 2 years. My business generates $10,000 - $20,000 a month depending on the season. I currently use Auctiva as my product lister however I find it very cumbersome as I have to list ...

How did my item sell while restricted?

I am currently serving a 7 day restriction from all selling and buying. GUILTY! I did do something that warranted the restriction. The notification of restriction email from ebay did include..... " Your fixed price listings are hidden from search res...

Buyer Has Not Received Refund

Had an order I needed to cancel due to the buyer being very suspicious. So I cancelled and refunded. Now eBay is saying that the buyer didn’t receive the refund. According to PayPal it’s been refunded on my end. What do I do?

Resolved! Could I get the eBay's price guarantee covered?

I recently listed a used smartphone on eBay in the bid mode starting from 99 cents with free shipping. The highest bid was 42 dollars and the eBay price guarantee program suggested price was about $70. However, the buyers didn't want to pay at that p...