Selling

Forum Posts

Sorted by:

Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

INR Question fro today's Weekly Chat on Returns (Dec 6)

@mr_lincoln wrote:INR Question I’ve read a number of threads where a Buyer processes an INR while the package is still in transit as Tracking shows and can be proven by the Seller. An INR should not be allowed if the package is still in transit. Buye...

Resolved! Respond to message with offer

Did they eliminate the "Respond with Offer" option on Ebay messages from buyers? This option is not appearing on my Ebay messages received any longer. I do not use/include the "Make an Offer" option on my listings butdid find the Respond with Offer o...

My buyer says he is locked out from bidding on my auctions because he has a strike against him. ??

I have a bidder who won two of my auctions this past November and asked me to hold the items till January when I resumed selling. (This was to save on shipping to Hong Kong) I said OK and today he wrote to tell me he can't bid on my auctions because ...

Resolved! having one account for buying and one for selling?

whats the pros and cons of doing this??? i buy alot but also i sell alot..for me i think it would be a pain in the butt to switch between accounts and remember multiple passwords.especially when i come across stuff id like to buy as im listing stuff ...

Resolved! Dropped off packages before post office unexpectantly shuts down, tracking not scanned for days

I dropped off two packages (both First Class Packages with tracking) into the blue collection box outside in front of my local post office very early in the morning on January 2nd, before they were open. This is where it gets interesting...When I wal...

Watermarks on photos are here to stay!

https://community.ebay.com/t5/Announcements/Watermark-Removal-Policy-Enforcement-Update/ba-p/27803744 Watermarks on photos are here to stay!

Feedback

Is there a way to tell what day the feedback I got as a seller came in ? all it says in my feedback is received in last month .I checked my seller dashboard & I got a 3 star for communication . I know it's not a big deal but I would like to know who ...

Resolved! buyer requirements set to not sell to Int. buyer in Puerto Rico NOT working!

Hi,I have my buyer requirements set to not sell to International buyer in Puerto Rico, along with all other country at "risk" when it comes to scammer and high risk of packages being lost in transic or stolen.Despite this, and after double checking t...

Customer Requesting Invoice About Shipping

I have a customer who just won their bid on my item. They have messaged me that they feel that the shipping cost is too high for their area. However, that is not the case. I have now received a request for an invoice with an updated shipping price th...

Sending an Offer Invoice

As a buyer something very interesting happened to me the other day and I can't figure out how the seller was able to do this (it was a good thing). If someone can shed light on this for me for future use I'd appreciate it. Person was selling lavender...

Accidental return accepted

A buyer recieved an item that I sent, and part of it was broken. It was 6 peices and 2 were broken. She asked for a partial refund, which was acceptable to me. However, while trying to figure out how to do this, I accidently accepted a return on the ...

Resolved! Some one keeps stealing my listings and I don’t know what I should do about it

Hey everyone, recently I realized some seller keeps stealing listings off my page everyday they steal about a listing or two. Heres some examples 252760754038 My listing Other seller listing 273010174932 he has taken like half of my store already, wo...

Scolded by eBay

Got an email from EBay scolding me for violating TOS and attempting to make a sale off-site. Here’s the text that EBAY sent to me: “If you mean the number under the bar code, it?s 0075305147” A potential buyer asked me for a code on the back of a rar...

Selling of "Fake" WW2 Air Crew Europe Star Medal as "Original, Rare"

Listing number 122891629980, "Rare, Original" WW2 Air Crew Europe Star is in fact a cheap reproduction from the 1980s. This one is easy to spot, by the "elongated R" in "STAR", the separation between the V and the I beneath the Royal Cipher, the wron...

Buyer returned item is broken, Should I refund?

Buyer opened return request (reason: defective, not working.) When I received back the item I found there is obvious physical damage that may be caused in return shipping.What if I upload picture for the damage and escalate to eBay customer service? ...