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Forum Posts

Removing Best Offer on an existing auction that has had sales - impossible?

The title says it all. I can not uncheck the Best offer option on a fixed price listing that has had previous sales. I know I can relist obviously and uncheck it, but I want to preserve the sale count, so I just want to revise. Past threads have said...

eBay Customer Service

Is anyone else experiencing communication issues with eBay's customer service?? It appears we are now being routed to another country, possibly the Phillipines, for service. I have spent two days and my buyer a day trying to rectify a crossed payment...

Resolved! Revising a Listing

How long do I have to wait before I can revise a listing? I have BIN w/ BO and I need to fix the shipping. I had an offer on it and know I need to respond before I can revise it. Well, I responded and I still can't revise it. Any suggestions? Thank y...

Phone guidance

To the heart of the matter: Im here on my browser in chrome. Listing is nearly impossible. Buying new phone tomorrow. Decided on android, decided on metro pcs. My phone is 3 years old; considered ancient with a 4.1.2 os, that ebay no longer supports....

Late delivery mexico post

Hello everyone, i have a customer from Mexico, no feedback new account. Opened a claim without sending a message first because the package is 'late'. It has been 30 days from china to Mexico but the tracking is still live and updating. Now he escalat...

Another Bid Retraction question...

So.... still have issues with people retracting bids/offers.... We put the item we were having issues with out as a BIN/MO. They've made two offers... When we didn't accept the second right away they retracted... No biggie... We have another item up ...

How do I change the quantity of the items I'm listing?

I've just come back to the site after a couple months absense to sell off some of my old games only to discover that everything's been changed and I no longer have any idea how to properly list my items. I have 3 of the same items I want to sell but ...

User avatar by Adventurer
  • 2731 Views
  • 4 replies
  • 0 helpful

Resolved! Help!! Big problem with Buyer

I have a big problem. The buyer paid me the item via Paypal, the delivery company made a mistake and the package went to another city. The buyer asked for and received a refund from Paypal, and today delivery company told me that they have delivered ...

User avatar by Adventurer
  • 448 Views
  • 12 replies
  • 0 helpful

We can’t check buyer FB through an offer anymore?

The one check I do on buyers is FB left for others. It’s a big reason I like offers. The last few offers I’ve gotten no longer let me check FB left for others & it’s bothersome. I know there are other ways to check but they don’t always work & it’s a...

User avatar by Rockstar
  • 260 Views
  • 7 replies
  • 0 helpful

Buyer wants me to “hold” purchase.

Listed a Gucci bag. Last one sold with no problem.Listed another and buyer with zero feedback has bid and wants to know if I will wait two weeks for payment if buyer gives another $25.Any advice is appreciated. I usually don’t sell high end bags just...

User avatar by Adventurer
  • 2366 Views
  • 24 replies
  • 0 helpful

Good Till Canceled v.s. 30 Day How to Change Listing?

I've tried looking for this answer but to no avail.I would like to change most listings to 30 day rather than Good Until CancelledHowever when I go into revise, it will not give me the option to change this.Do I wait until the listing is going to ren...

Account limited Error

Hello Guys,i'm trying to list a phone case, and im receiving an error saying that account is limited, i didn't have any listings for the first place, i only sold an item like 3 years ago or so, my paypal account is still working and it says i have to...

User avatar by Explorer
  • 196 Views
  • 2 replies
  • 0 helpful

Sold a item buyer cannot pay?

I listed a laptop for auction it sold. Buyer messaged me saying he had no option to pay via PayPal. I went ahead and linked my PayPal to my eBay account. He tried again and still no luck. He said he tried paying by every method offered. I even sent h...

just found another change that is affecting shoe sellers

hi,,, ebay keeps making changes to the item details.... and not updating the exisiting listings to reflect the changes..this will make your listing not appear if a buyer is searching using the left side of the screen deductive filters... the one i ju...

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