Selling

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Off Ebay Sales rules.

Occasionally we have customers ask for items that are not listed in our store. We may be selling something similar or somtimes they just take a shot in the dark. If we have the item they are looking for and it is not listed and has not been listed in...

Resolved! End a listing page down

I have been trying to access the end a listing page for over a day and a half. It continues to say "Page not responding". I have made a bad mistake by relisting something, I no longer have. I am worried it might sell again.

anybody else cant edit your GTC listing ?

Can add to a out of stock gtc listing, or edit anything else...

Resolved! How long does it take for eBay to remove negative feedback?

Hi, recently Ive been having problems with a buyer and they opened a case against me which eBay sided with me on. This buyer viloated multiple eBay "Buying Practices Policy" so when I called Ebay to have the negative feedback that is 100% false, a eB...

Dealing with a buyer that won't let a return refusal go

On my other account (my active one), I have a no returns policy. It's never really an issue except for maybe 3 sales per year (out of 500~). Well, a buyer opened a return now with the reason of, "don't like it" saying, "it looked like a store return"...

Resolved! Major issues Impacting All Sellers - No Tracking Updating recently Cases opening account destroyed

I have never had a problem with getting my items scanned in, in 10 years I have never had the problem i am having now, I have received negative feedback constantly and nothing is updated and cases are being opened daily. I paid for the product thew s...

Restricted Shop Categories

Is it possible to create categories that are only visible by your subscribers? i have a trade section on my eBay shop and it would be nice to be able to restrict this from view for our retail customers?

Only scammers contact me

It’s a shame the site has become this but Ive only received false offers from scammers. Most pretend to be offering more than the buy now price while others claim the buy now feature doesn’t work. It’s obvious copy & paste verbiage which EBAY not onl...

yet another buyer scam

(And yes, a buyer may view these and get ideas on how to scam yet another seller!) . Apparently it is 'okay' to be blamed for USPS shipping to be late, have the buyer 'claim it was damaged' - WITHOUT sending sufficient proof or returning the item, AN...

Smartphone selling price guaranty promotion

I recently listed a used smartphone on eBay in the bid mode starting from 99 cents with free shipping. The highest bid was 241 dollars and the eBay price guarantee program suggested price was about $290. From the ebay promotion, I would get a coupon ...

Attracting Subscribers to your Newsletters

Are there any tips or techniques to attract customers who browse your store to subscribe to your newsletter? Are there ways to incentives this such offering a discount on purchases?

JUST FIX THE SITE FOR CRYING OUT LOUD!!!!

Three calls today to customer service about buyer's being over charged for shipping. One buyer paid over $16.00 in shipping costs for a 10 ounce package shipped 1 st class! I have been doing this for a while I sell over 2500-3000 items a month. Every...

Watch count can longer be seen?

I noticed todfay that I can't see how many people are watching on any particular item listing on ebay. It only displays in red on the search page if it has 10+watching. Did they recently take this feature out? And why?

Did anyone get a question answered by Bob?

I watched the video and did I miss the promise of fixing the site bugs? Or improving search and reducing fraud?

Resolved! Listing Says Seller Accepts PayPal But Upon Checkout Only Option for Payment is via Credit Card?

So I won an auction for a laptop. Listing indicates the seller accepts both PayPal and PayPal Credit. (See screen shot below.) When I go to check out, the only payment option that is presented is one where I am required to provide my credit card info...