Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Can buyer feedback remove late shipment penalty?

So, I sold a t-shirt and it was my first sale ever and I was unaware of the 3-day handling time. I ordered the shirt yesterday and it is coming on 12/7/17 but my shipping deadline is 12/5/17. I sent a message to the buyer asking him if it was okay wi...

What Would You Do???

Customer signs up and buys my item. It's not an expensive item. Only 6 dollars. It's a CD. I've sold a lot of CD's and never had one break. The CD was delivered on Nov 20. He's had the CD for almost 2 weeks already. Today he opens a case saying the c...

Can't see my items

Hello, I'm new to ebay so this might be a bit of a newbie question. I listed a few cds a couple days ago. Now I see they are in my listing but when I search for them in the search bar I can't find them anywhere. Strangely enough, when I search with t...

Selling Assistance

Considering bringing someone on board to assist with item listing tasks, i.e. photography, item detail entry, shipping. Want to focus my efforts on locating appropriate items, and leave these responsibilities to someone else. Any ideas on how to find...

Selling Gift Cards

I searched through the threads and the general consensus seems to be that selling gift cards on ebay is not a good idea due to the possibilty of the buyer spending the balance on the card and then filing a chargeback claiming there was no money on it...

Seller with 35k+ Listings Inadvertently Flooding (Gaming?) Search Due to CrazyLister Error

While searching for "cross pen holder" (no quotes) I stumbled across a seller selling cosmetics whose listings are showing up in the search results. That basic search (ending soonest, US only, include description) returned 136097 results, repeated th...

Resolved! Tracking

This is more of a rant than anything else. The only thing that ebay really dings me on with regard to my seller rating is "Tracking uploaded on time and validated". This is simply because I sell a few items for which I use a shipping method that has ...

Buy it Now

I see where Buy it Now requires immediate payment but does it alo mean the buyer can't make a claim against the sell?

Promoted Listings "broken" (sort of) for MULTI VARIATION listings

If you have multi-quantity with variations in your listings, your Promoted Listing is likely NOT getting displayed once someone selects a variant in the left-hand navigation. I sell shoes, so in my example:- Search "Jordan 11 Legend Blue"- Make sure ...

eBay still telling me to refund cancelled order - but buyer's pending payment is already cancelled

Buyer w/ zero feedback (non-US paypal but w/ US address) made a purchase and the PayPal transfer was still pending after 6 days. I gave the buyer a heads up (twice) that i would cancel their order unless they could explain. Never heard back from buye...

Ship To section of BO

Hello everyone. I am located in the US and have the GSP as an option on my listing. I only want to use the GSP for international shipping. The Best Offer screen I received has a Ship To: section with an address in the UK, but their profile states the...

How to revise the feed back rating after my Feedback revision request expired.

From my Feedback revision request to loriszoo for Torquoise Fingerlings Interactive Baby Monkey Mini Moving Pet Toys Kids Gifts (222684200732) has expired. The buyer did not take any action on your request. But after that we resend our item to them a...

Buyer Scam

The following buyer won’t pay for his high bid, person1 and the following person contacted me to send the won item to a different address and he didn’t win the item, person2. You cant report this on eBay easily so I went this route. I hope eBay monit...

Detailed seller ratings reports

Anyone having any luck gettng to read if scores are high or low or inbetween with this report? When I choose "view" it blinks and shows me nothing. I have at least 30+ numbers listed waiting to see if all is well. I'd like to know if buyers are happy...