Seller Update: January 2025
Kick off the new year successfully with our latest updates.
Kick off the new year successfully with our latest updates.
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Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
What is wrong with the eBay email system? I lowered the price on my listed item and recently just received an email telling me that I have the capability to "save 45$ for a limited time!". Well duh! That's my item and that's how much I took off!
Hello, We want to refund the buyer for 1 unit not received. How to proceed?The buyer purchased 2 units of a product but by mistake only 1 unit was ship.It is international sale and we do not want to ask the buyer to wait more time. We want to refund ...
Are the listing upgrade fees charged for each individual item ? If I have 40 of the same item and choose Gallery Plus with Good 'Til Cancelled am I charged $40 every 30 days?
If I want to list something that gets drop shiped that takes a couple weeks to get to the customer, is there a way to change the shipping time to show that?
I sold an item (an electronic) and notated that the A/C adaptor was not included. The buyer receives the item and requests for a return and admits in writing that they should have read the description. When I let them know that they could buy an AC a...
Just read eBay came up with an answer to those who refuse to remove watermarks Go ahead & keep them --- you will not be included in ANY 3rd party marketing ...
First time posting on this forum. I've been selling for a few months and have recently received my first return request. The buy emailed, said he made a mistake with the purchase, and had sent the item back the day after delivery, requested a refund....
How do you set up an auction that will put sales tax on buyers in your state? I can't find that option anywhere. Thanks
Well I think the title speaks for itself, so I'll start with one I received today. I just wanted you to know that the postman just delivered my new beautiful ring and I want to tell you that I love it. Wishing you and your family a Happy Holiday and ...
Hello Sellers! I recently got a return request from a buyer saying "In my opinion, this is not authentic". I assured the buyer that it was and but decided to contact the manufacturer for additional verification. The manufacturerer received the photog...
I try to stay on top of doing all feedback in a very conscientious way but I am constantly seeing leave feedback for items I have already done. This time it was for the whole last 2 weeks. This occurs with both of my stores. It is so irritating now t...
Why does eBay insist on allowing fraudulent sellers to list items in the $1,300-$2,100 range, when their real worth is less than 40 bucks? These are accounts that are stated to be inside the continental U.S., not somewhere in the Phillipines or China...
So, while looking for a guitar today, I come across a listing for a VERY expensive "generic" Stratocaster guitar at an unreasonable price. I look at the listing and the first sentence says "Important Note:We are currently in search of a new Vendor fo...
I sold a cookie jar lid and the buyer said it arrived broke and wanted a total refund. I asked for a picture of proof. She said she tried several times to send me a picture on her Iphone. I never got it. This went on for about a day and a half. So I ...
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