Selling

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How do I get a refund on Fees paid for Postage refunded?

So, in my listing I gave buyer two shipping options so they could chose the cheapest. They chose the more expensive and I immediately refunded the difference and shipped via the better deal. No problem with any of that. So I get my billing statement,...

HTML shows beneath my intended description text; deleting during revision doesn't remove it.

Revising on a windows10 desktop using firefox quantum: For listing #s 282812757538 & 282802000626 attempts to revise and delete (or 'cut' ) the html FAIL.It returns after the revision.ODDLY, for listings 282803146447 & 282778527039 I successfully use...

More than 130 inches

What is the cheapest way to ship something more than a combined measurement of 130 inches?

How Can I Get My Invoice To List by Item Number with ALL The Fees Associated?

Hello all - I was wanting to print my invoice with the organization of the items by the item number and also having all the fees associated with that particular item listed. As is stands now I can only see the fees out of order and not listed as a gr...

Resolved! Selling problems

Here's my issue.I had 2 items that sold to two different people. I put stamps on them (no tracking) and I've been doing it that way with no problems. Well its been 10 days since I shipped and both are saying they haven't received the packages. I don'...

Resolved! Buyer opened a case for wrong item received and blamed Fedex tampered and resealed the package.

Being like an ebay seller for years and this is my first time experiencing a case like that. This is what happened, buyer purchased a high value purse from me on 8/10/17, and the item was delivered on 8/16/17 by Fedex. She request for awrong item sen...

Does requesting buyer's mobile number affecting the sales?

Hi eBayers! Recently I've updated my listings to request the buyer mobile number as many carriers ask for! but I noticed that sales rate get decrease! So I'm wondering if the mobile number request prevents the buyer to make the deal! And one more thi...

First order I've had to cancel, did I follow protocol?

Hi folks. I sold an item recently and the winning bidder was not USA based. Their paypal account is Russian, but the ship to address is a warehouse in the usa. A quick google search on that address turns up a lot of red flags regarding russian scams ...

Any Tips Welcome!!!

So we have been selling on eBay for about 7 months now and would love to be a little more lucrative that what we are. I know our pictures could be better (gotta get some $$ for a camera, lights, etc.) We have 100% Feedback, free shipping, offer retur...

Odd shipping issue

Had three items end today. Trying purchase postage thru eBay (like normal) for the 1st one and once I enter the weight and dimensions of he package under the "Compare Services" worksheet, the $$$ amount it gives me does not then "transfer" to the poi...

Views and things

It wasnt too many years ago a person could see how many views other sellers got. Then suddenly that was removed. Altho it is no ones business how many views other sellers get, it is a example of what might be going on with the site. Hide the view cou...

How do you remove 'Review all offers' and go back to EDIT for active items in my ebay?

The first column in My ebay next to my active items has the 'edit' drop down until you receive an offer. once I have looked at the offer (if it wasn't automatically accepted), I would like to have just the Edit drop down back. any way to do that?

How do I put the big photos down in the BODY of my listing

Hi I listed my items and added photos in the body of the listing with Photobucket. I had message from Ebay to say that I could not do this as it was linking to outside site (Photobucket) I then searched and read that if I went to html and deleted the...

Resolved! 100 items new seller no sales

Hello, I have have just started ebay 2 weeks ago and i have over 100 listings most have 10-50 views and not a single sale. Is this because i have no seller feedback? I am selling new clothing my shirts are priced under 17$. Please help me understand ...

2nd chance offer

If I offer a bidder a 2nd chance offer since the winner has not paid, does that cancel it with the winner or can they still pay? What happens if they both pay, or is that not possible?