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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Accidental return accepted

A buyer recieved an item that I sent, and part of it was broken. It was 6 peices and 2 were broken. She asked for a partial refund, which was acceptable to me. However, while trying to figure out how to do this, I accidently accepted a return on the ...

Resolved! Some one keeps stealing my listings and I don’t know what I should do about it

Hey everyone, recently I realized some seller keeps stealing listings off my page everyday they steal about a listing or two. Heres some examples 252760754038 My listing Other seller listing 273010174932 he has taken like half of my store already, wo...

User avatar by Adventurer
  • 356 Views
  • 3 replies
  • 0 helpful

Scolded by eBay

Got an email from EBay scolding me for violating TOS and attempting to make a sale off-site. Here’s the text that EBAY sent to me: “If you mean the number under the bar code, it?s 0075305147” A potential buyer asked me for a code on the back of a rar...

User avatar by Pathfinder
  • 1290 Views
  • 22 replies
  • 6 helpful

Buyer returned item is broken, Should I refund?

Buyer opened return request (reason: defective, not working.) When I received back the item I found there is obvious physical damage that may be caused in return shipping.What if I upload picture for the damage and escalate to eBay customer service? ...

Neutral or Negative Feedback from a buyer!!

I just think its disgusting that EBAY only backs the buyer when it comes to Neutral or Negative feedback. I had a difficult buyer that got upset after a unpaid case was open 48 hours after he did not pay (ebays policy). After him saying some nasty re...

User avatar by Adventurer
  • 761 Views
  • 17 replies
  • 0 helpful

Sending a BUYER a OFFER

I the SELLER have received a message from a BUYER who wants to pay a lower price...I the SELLER agree...Now where on the message the BUYER sent to me, is the link to click "Send a offer directly to member"...I can't find it to send the offer to the b...

Getting Very Frustrated

I would think it's unethical for eBay to willy nilly change my sales to best offer when ever they want. Not only is this rediculous they make the best offer 50% discount!! Please tell me what store , antique shop, vintage store, big box , or what eve...

Major NE Snowstorm and eBay Announcement?

Does anyone know if eBay plans to make an announcement and cover sellers who are affected by Winter Storm Grayson? I know eBay usually does, but often the announcement is already in place by now. And it can't be weather on eBay's end...seeing as they...

Buyer bought item using GSP, it's broken, wants me to print a return lablel.

I sold an item using GSP, packed it really well. Buyer got it and says it is broken. I belive the buyer, sent pics. However, I can't print a return label since it's GSP. Some of the threads on here state I'm not responsbile if the item breaks in ship...

Resolved! believe a potential buyer?

A woman gave me a lengthy story about her daughter serving in the Navy and she wants to buy her a coach purse for her birthday. The woman said she has little money and asked what is the lowest I could take for the purse I have listed. I have a huge h...

East Coast Storm - Thursday

https://www.aol.com/article/weather/2018/01/02/storm-to-produce-blizzard-conditions-in-parts-of-new-england-graze-mid-atlantic-coast-later-this-week/23321372/ An FYI for those sending mail from and to the East Coast. This could be a major storm.

selling lottery tickets

Last week I had 2 different lottery ticket lots listed saying non-winning losing, lottery tickets,they removed one and suspended me for 3 days.Two days later they removed the other and suspended me for 30 days.Isn't this a bit un fair?Shouldn't both ...

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