Selling

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A buyer-lier gave me negative feedback. What can I do?

A buyer gave me a negative feedback : NOT ARRIVED...WASTE OF MONEYBut according to tracking information he had received his items a week before. I thought to myself it had been made by mistake. So I got in touch with him asking about revising his neg...

Buyer requesting shipment to different address, need clarification

Sorry for yet another post about this as I know it is a common question. Buyer buys and pays, then requests shipping to a different address. Sometimes it's for legitimate reasons, sometimes not. In my recent case, the buyer's address for my transacti...

Abbreviation for Smoke Free/Pet Free home in Condition Field

I have been selling on Ebay for years and note in my listing items are 'from a smoke free and pet free home'. In an effort to reduce words in my listings I want to try abbreviating this phrase to something like this in the condition field: S&PFH (smo...

some of my listings are appearing under international sellers

what the HECK is this? its moving all my listings, that are usually at the top of search results, down to the bottom of the page. im an AMERICAN seller, but my listings, like the one below right under internatioinal sellers, are appearing in the wron...

Question regarding completing a sale to a european buyer

I just joined as a seller and my very first sale already has me confused. I had a buyer in France purchase something via buy it now, and he sent payment, but he then asked me to enter "christmas gift" in the value section of the customs form because ...

Check your Guaranteed delivery visibility

I have 1600 items, 1-day handling, Immediate Payment requied, and all but 14 are Buy It Now. 1001 are listed as First Class USPS, 471 USPS Priority, 79 FEDEX Ground, and the rest are Media Mail. When I toggle or click "Guarenteed 3-day delivery", onl...

Buyers... please contact me before opening a case.

How many of you have ever had to contact a seller after there is an issue? Have you walked through what eBay has? It's not like there's a big button that says "CONTACT SELLER HERE" and then they have to look past that to open a case. It's more of con...

Slow sales?...NO sales???...Read on...

https://community.ebay.com/t5/Archive-Selling/eBay-Grants-Itself-Permission-to-Hide-Listings-in-Search-Results/td-p/17389149

How To Get Automotive Products Listed On eBay Product Catalog?

How is a manufacturer/brand able to get their products listed onto the eBay catalog found here? http://pages.ebay.com/motors/compatibility/download.html Regarding the files: "Parts Manufacturers" and "Car & Truck Parts Catalog October 2017" Does eBay...

Transactions used for calculating performance numbers

I'm confused as to why the number of transactions isn't the same for each of the criteria. If there are 1,300 trasactions shouldn't the late shipment rate and tracking uploaded on time and validated also be 1,300? I really hate calling ebay because t...

buyer unable to leave me feedback?

i had my first transaction few days ago the buyer has received item and tracking shows delivered. i emailed her today to make sure she got it and to rewuest feedback ...she said she was happy with item but doesnt see a feedback option...do i have to ...

Resolved! How can I print shipping labels from another country?

I have a drop-ship arrangement with a manufacturer outside my country, and I'd like to purchase postage for the manufacturer, so they can use the label to send to a country outside both of ours. Can this be done? There is no option to edit the countr...

Resolved! Listing

The other day, I listed my first item for sale. Finding it more difficult than I thought, I was relieved to find "Live Chat" help. Today, I came back to list another item, and found a whole new layout, and no live chat. Did everything change in a cou...

Please identify Stoneware

Please identify stoneware piece . About eight inches tall .Found piece

Final Value Fees

Is the 10% Final Value Fee based only on the item sold or does the fee also get applied to shipping charges. I.e.: I sell an item for $100.00 and shipping costs are $10.00. Is "Final Value" based on $100.00 or $110.00? Thx.