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Shoe Retailers...Opinion Wanted Please

For those of you who also have brick & morter stores is January and February softer in Shoe sales than other months? Thanks in advance.

Resolved! Blocking buyers

Where on my seller page do i go to block a buyer and am i able to see blocked buyers list thank you for all help today

Resolved! estimated dates on pre-orders

Hi Ebay gang, I've recently received a home occupancy permit which allows me to buy things wholesale. So I just purchased 2 cases of a toy that's estimated to be shipped to me end of Feb/March. If you click on my listing the estimated delivery date i...

Exchange / Refund

Customer would like to exchange an item I sent in error but started process as a return. Paypal has a hold on the payment and eBay says refund once I get item back. Is there any way to just exchange and have Paypal release payment and clear the eBay ...

Got negative feedback saying "too expensive"/How to refund without defect?

I just got my first negative feedback in years saying the item is too expensive. Is this ridiculous enough for eBay support to remove it as he obviously agreed to the price when he purchased it (I also offer a very significant quantity discount for b...

Buyers taking anger out on us. Talking them down the ledge.

I've noticed an increase of these types of buyers within the last year. Without any previous communication, the buyer flips out and sends you a long or rude message that pretty much came out of nowhere. "I'll never buy from you again, etc etc etc". S...

Help with a fragile and expensive return

On 2/6 I sold an antique ceramic figurine. I underestimated shipping and paid an additional 10.45 (my fault). It was insured and because it sold for $665 I also added signature confirmation. Luckily it arrived safely and intact on 2/10. The buyer the...

Resolved! If I have multiple of the same used item in same condition should I list one at a time?

It's not something I can do a quanity listing of. They're cameras and I want the pictures to be of the exact camera to avoid issues with buyers, even if they are the same model in comparable condition. I do make a different current listing for beater...

Special delivery requests

I had a buyer ask for their package to be delivered Monday through Friday as they are not there on Saturdays. Is there any way to actually communicate that to the PO?I don't know of anywhere that you can add a note to the label for special requests.I...

Any other way I could have done this?

Talk about an all-day wrangling ... Had a buyer who wanted all 10 lots of similar widgets. One lot was very large and priced accordingly more than the others. We went back and forth all day on price for buying all I had. So, many ebay messages plus h...

USPS - something good

I took a package into my local P.O. and there was a fairly long line. I got in line and notices one of the clerks going down the line. She was asking if people had pre-paid packages and just wanted a scan and receipt. If the did, she pulled them out ...

Removing feedback comments left for Buyers - ebay System issue

I won an auction and paid for it right away (Thank God, I have a bunch of money ), but the seller left me a positive with negative comments within a couple of minutes of my payment, I knew that because they emailed me and apologized for the error and...

Resolved! eBay won't remove positive feedback with negative comment

Buyer left positve feedback with a negative comment:"pieces were very very very small as a senior I cannot do this puzzle," despite the listing clearly stating the item is a "mini jigsaw puzzle" and pieces are less than one-inch (7/8" x 5/8") and the...

Resolved! High feedback sellers PLEASE help reestablish true values so we can all make some $$

I,as i'm sure other do, look up closed auctions to see what items i'm going to list have recently sold for. For you sellers with 2,000 or more feedback with a 99+ percentage rating please rebuild the price structure by listing your item for (example)...

USPS mis-delivered a return sent to me....how to proceed

I had a buyer in Australia send a remorse return back. It was taking quite a while so I decided to track it. It showed delivered Jan 31 but I did not receive it and don't have problems with missing packages usually. So I went to the PO and they said ...