Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! PayPal Stole $684US of MY money

I had a Visa charge back on June 15th for $250. The entire transaction had been $925, but the buyers was only questioning the $250 which was transferred out of my account on May 30th confirmed into PayPal. The buyer is stating that he never received ...

Seller is selling stuf they don’t have. Bought three times and they gave me a different excuse

I bought 3 different lights, 3 different sales. Each time they said it shipped and then within 12 hours. They tell me one was lost in shipping. One has a quality issue. And they still had them listed so I bought another one. And they said it shipped ...

Sold brand name item to buyer whose feedback for sellers is mostly negative

I sold a clothing item from a high-end brand today, to a buyer who leaves overwhelmingly negative feedback (around 75% negative) for their sellers. They seem to leave feedback for every transaction and each feedback page is covered in red negatives. ...

Board Glitch

Request entity to large. Anyone else getting this when they try to post.

post office doesn't scan item so why am I punished?

Losing my top rated seller status so I looked at my dashboard. Tracking - 4 items were not uploaded since they were first class letter, not package. Small dollar items not worth the extra money to ship priority nor insure. Uploaded late 0. Uploaded o...

Resolved! How do I get people to add feedback?

When I sell an item,ship it and know the buyer has received it, No one ever leaves feedback. I have 1175 positives 100 % ,and I don't understand why no feedback is left. I leave it as soon as the buyer pays for the item,but wait to see if the item is...

International Buyers using shipping companies as their address to avoid being blocked

I have been having some problems with international bidders. I have them blocked and I don't participate in the global shipping program. These bidders are using freight/shipping services as their address on eBay and they get to bypass the block. I'm ...

Markdown Manager is BACK!!??

Just tried the old MM link from my store and it takes me to the old markdown manager. So happy that I can actually mark down prices without having to create a "sale event + markdown".

Tragically a Postal Employee goes Postal

Have you seen the news about a Post Office employee killing two other employees? This was in Dublin Ohio. That PO has interrupted mail services. So, I wonder how this might affect buyers who are/were expecting delivery by Christmas? And especially th...

Is this a new trick? Abuse of returns policy for profit- sellers beware!

I don't sell often (not a pro). I have always offered returns to buyers because I recognize that buying online can be a problem. I sold an item to a buyer and was contacted that they wished to return the item (with reason "purchased by mistake"). I i...

Shipping item to Las Vegas, NM but PO always sends to Las Vegas, NV first. Why???

Why does this keep happening? 3rd time I've sent an item to Las Vegas, New Mexico and for the 3rd time the post office keeps sending it to Las Vegas, Nevada first then to Las Vegas, New Mexico adding many days to the ship time. This last time (see tr...

Starts dinged on shipping time

I thought buyers were not allowed to leave a star rating on shipping time if your tracking information proves you shipped next day? I sold many items in Nov/Dec. Every single one of them was shipped same or next business day with shipping info automa...

I just found out the item I listed isn't what I thought it was. Do I revise or cancel and relist it?

I have a knife listed as a Buck 107 hunting knife. I just found out it's a Buck paring knife that looks the same. Should I cancel the listing, then relist it correctly or should I just revise the listing? It's an auction bid, and I notified the six b...

Christmas Day Sales

I had a couple sales yesterday, but one of them remains uncertain to me at the moment, even though it has already been paid via PayPal. It involves the sale of an old LANE cedar chest that was listed as a local pickup only / no shipping. Local pickup...