Selling

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Are buyers allowed to open sealed items and then return them if they change their mind?

I sold headphones where the buyer opened the new sealed package used them and then opened a return saying they tried them but didn't want them anymore. I called eBay and they told me this was a case of "one time use" which is allowed. I have a 14 day...

Resolved! Fishy request from eBay user?

In regards to one of my listings, I received a message from a potential buyer stating an offer a bit higher than my listing's actual asking price. They are asking me for my cell phone number, asking for screenshots of my number, and other odd request...

Please list the policies that eBay has changed over the years BECAUSE of complaints by users

Much has been made on these boards about how people, over the years, have taxed and overworked CS and how that contributes to costs at eBay. That got me to thinking about how much of that has been caused by eBay itself with policies that made absolut...

Unique seller situation - need advice

Hello - I sold an expensive cooler on ebay and accidentally shipped my husband's golf gps inside the cooler to the buyer. I had also listed the golf gps on ebay and it sold a few days after I shipped the cooler, which is when I realized my mistake. I...

Adding "USA Seller" to Item Title and/or Item Desciption

I have been seeing listings with "USA Seller" in the item title and as well in the item description.Noticing this verbiage is added, especially with listings in which sellers from other countries are competing heavily. I would think this might detour...

What is free shipping all about?

Why does ebay want us to offer free shipping so much? What else? Higher PayPal fees. If you sell an item for $5 plus $5 shipping, you pay a fee on a $5 transaction. If you sell an item for $10 with free shipping, your PayPal fee is based on a $10 tra...

Resolved! There is no protection of sellers on eBay !!!

I encountered several times that there is absolutely no protection for sellers from scammers-buyers on this site!Some scammers-buyers continue their black business so far, how to deal with them? There is no technical and consulting support on the sit...

Aw geez, need help from pottery/glass/dish sellers, pretty please

It got above 40 degrees today so I brought some boxes down from the attic. I had totally forgotten about the 8 place settings of unused stoneware dishes I bought at an estate sale. I was...wait for it...like, real smart at the time because it does se...

Free shipping

Hi,Do you think Free Shipping will increase the sales?Thanks.Funchoice

E-bay versus Amazon for selling

I tryed to open a sellers acc. on Amazon for more exposure. What a joke the process so exhausting taking over 2hr..to comply with all ther infomation and requirements.At this point I signed out and tryad to sign back in I thought,not ony would they n...

What is the latest Ebay edict on partial refunds???

I have always issued partial shipping refunds when people purchase multiple items. But I read in several posts in the recent past that some sellers have received (unwarrented) defects for this practice. I use the "send money to a friend or family mem...

2.5 months later, buyer requests refund, says didn't get items

So mid-October I had a buyer buy 2 of the same item, it wasn't until I went to add the tracking number that I saw she ordered 2 and not 1. So I immediately contacted her to let her know the first shipment was 1 item and I would ship the other next da...

Restocking fee

Hi, is a good idea to charge the buyers restocking fee if they return the items for unacceptable reason.Thanks.

FedEx Express & FedEx Ground Rates Increased 2018- and I am feeling it!

FedEx Express and FedEx Ground Rates Effective Jan. 1, 2018FedEx Express package and freight standard list rates increased an average of 4.9% for U.S., U.S. export and U.S. import services.FedEx Ground and FedEx Home Delivery standard list rates incr...

Where is the seller's protection ???

I have received in a couple of months several negative feedback without cause.I have made such references to you without any answer.What is the seller's protection ???I struggle for many years with honesty to keep this store alive, but unfortunately ...