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Questions about Vacation Settings

I run two power-seller stores on Ebay. I put both on vacation setting for one day when the Nor Easter blew through here and dumped a huge pile of snow on us. I put them both back on today. The smaller one (181 listings) never had its listings disappe...

Ebay's position on insurance claims for items lost in the mail and payment of INR

Does any one know What Ebay's position is today for items lost in the mail? Wil they wait the 45 days required for a claim to be filed before having to refund the buyer as an affidavit of non receipt needs to be filled out by the buyer? It is an inte...

Resolved! Is there a way to exclude shipping locations and apply to all listings vs every listing?

I did look before asking but did not find it. Thanks

Potential buyer with suspicious feedback.

So I had someone make an offer on one of my items and then I posed a counter-offer. I haven't heard anything from the buyer so I decided to do a little looking around, at the order, the buyer, etc etc.. What I found concerns me a little. Over half of...

"Simplify customer service" - Automatic Acceptance and Returns

Enjoy automatic acceptance Automatic acceptance of returns simplifies the returns process. When you're OK with buyers paying to ship back items they no longer want, requests for returns are accepted automatically and we’ll provide the buyer with a re...

Discount fee offer except its only for auctions that allow offers?!

Sorry - just found the thread on this. Never mind.

Need help with Ebay Markdown Manager

I recently had a 5% off sale all my items. My question is how can I lower my sale price even more without loosing my original price in the background? Sometimes it allows me lower it while keeping my original price back there. Other times I revise it...

Why won't be ebay start punishing BIG Sellers with duplicate listings!!!

I've heard of many small sellers getting big penalties for very minimum errors, such as an accidental relist. Layely ive been searching motorcycle parts and they are FLOODED with the same sellers just changing the words around. This picture below is ...

I only List On eBay When I can List For Free. Just Not Enough Sales To Justify A Listing Fee.

I keep finding more and more places to list and they are all free and far more user friendly, like eBay used to be. True, sales are not as much as on eBay, but there are sales and there is ONLY a FVF. I recently got a 200 item Free Listing Special fr...

Massive rash of return requests

So far, in the last three days, I've had 6 return requests opened against me. One is someone who claims the item I sent is counterfeit (not true); one who clearly has buyer's remorse and is trying to use a SNAD to hide it, two foreigners who opened I...

Resolved! two return requests,. please tell me how to handle!

First return request: He ordered the wrong size of feathers. He needs longer ones. Clearly stated that in his email to me. I said I will accept return and would refund purchase price. He opened a SNAD case as "feathers aren't long enough." Should I c...

Package Delayed "In Transit" Buyer Wants Refund

Hey Guys! Please help me! I shipped a set of books to Minnesota at the end of February via Media Mail. They were travelling just fune until 3/6 -- then it got stuck with the update "In Transit to Next Destination." It's been there for 15 days now -- ...

Resolved! Buyer buys, pays, then messages me that it was a mistake and they want a refund.

This buyer bought an item (fixed price), pays for the item, then immediate sends me a message saying it was a mistake and they want a refund. What!? First, I want the sale (but I know now that I will get negative feedback if I actually ship the item)...

First sale, item is delivered today but no feedback yet

The item I sold for the first time has been delivered today but I haven't got any feedback from the buyer.How long should I wait until I should ask for a feedback?When I cliked the buyer's username I saw other feedbacks from sellers. Should I leave a...

183029467542

good day I ordered my jacket order number 183029467542 price 9.99 dollars date 21.1.2018 and the vendor does not respond to my emails and ebay can not contact the emails they do not work will they get through you money? thank you