Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Resolved! Seller using same photos for multiple listings

Hello, I bought an item that is on the rare side, and the seller has multiples but is using the same listing, (without stating so.) I lost the bidding, but the seller sent me a second chance offer. I was not aware that the seller had multiples of the...

TV news story on counterfiets on ebay

channel 2 New York story on counterfiets sold on ebay Amazon etc. ebay says they have a zero tolerance policy on counterfiets!! I can hear the laughing everywhere!!

inquiry about authencity

It doesn't happen often, but occasionally I get inquiries from users asking me about the authenticity of an item. The most recent was for a Marc Jacobs wallet. I have family members who work at the local Outlet Mall. Therefore, when store items are o...

Resolved! nonsense Buyer ID's, usually 0 FB

I've had several buyers in the last few months with jumble Buyer ID's. For example,se_srxu_xud3tq35rilrg-xpux3mmqo3eveva.us.hxb1dsv5ku-kueje-pe70ddwy2hAll have Zero feedback, except the last one which also has some items for sale. Are these "guest" a...

OH WELL

Just checked my Paypal balance and then my Ebay statement. Pitiful is all I can say.

Resolved! Any help on getting reinstated...seller privileges taken after 18 years!

Just got the email today..After 18 years with Ebay...Any help or advice to get reinstated? I called customer serive and basically was told due : transaction deficit rate was 2.58 percent .... .58% percent over the allowable amount.. closed cases was ...

A buyer is attempting a "Bait and Switch" Scam on me for a $1,000 item

For a $1,000 computer graphics card. I've followed past eBay seller's advice here and reported the buyer to IC3.gov and with the USPS Postal Inspector division for fraud. Basically the buyer received the item, gave me positive feedback on eBay, then ...

What is about EU buyers who intitle in buyer remorse and full refund including shipping fees?

This month I had Germany buyer who opened return for the item didn't fit. As we know international shipping isn't very cheap, so she should be very careful and check measurement table before submitting her payment. Instead, she open return and becaus...

Hello Any Buyers Out There?!?!?

I've been selling on eBay for nine years with pretty good sales; however, over the past 1 1/2 years my sales have tanked on eBay, especially the past few months, while my sales on Amazon remain steady. Has anyone else been experiencing the same probl...

Product Catalog for Auction Format Items

Hi Everyone, Just wondering how the product catalog would work if you primiarly sell in auction format? I start most of my items at 99 cents in the womans clothing category. How would that even work? If auctions are exempted, it may be a good way for...

Buyer questions authenticity

7 weeks ago I sold a Deluxe Mini 5 ml glass jar of face cream for $6.49. My jars are sealed in the original boxes from the manufacturer. Buyer is now requesting a return and questioning authenticity because according to her it doesn't smell the same....

Just Announced eBay Playbook Reveals Phased Rollout of New Search

This is a must read: https://www.ecommercebytes.com/C/blog/blog.pl?/pl/2018/2/1519592274.html "We got our hands on eBay's official playbook that outlines the plan's two phases along with some key dates sellers should know. Expect to see eBay address ...

Trying to search for shorts, not getting sizes but generic grouping? HUH?

Searching for womens shorts, type that into search bar and then go to refine my search on the left side with size, style, etc. Usually it says Bottom Size and gives sizes. Not today! Instead it says bottom sizes then you get 4 options: Regular, Petit...

Resolved! Priority mail regional C boxes

Are they still usable? Would it be regular priority rates? I just found 5 boxes of them.

New Australian Seller with 123K listing duplicate clutter

He has ruined my category with duplicates. His prices are really high, so he's wasting time and space attempting to sell here. Does eBay care about duplicate listings anymore?