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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Resolved! Do returns count as defects on ebay?

I have 5 out of 140 sold items that were returns because item didn't fit or dosn't work. Are these defects? I got no messages or warnings about my 5 returns. Also, if they are defects please tell me how much one can have in a given month. Thank you.

EBAY Seller protection HA HA HA

Hi everyone, I had a buyer in Australia claim Item not received after 30 days, I asked him to give it more time due to the holidays. Tracking showed in it England. He the escalated the case so I was forced to refund him so I wouldn't get a defect. Th...

Can’t get any sales

I’ve been trying so many different things and strategies over the last 3 months and have managed to get lots of views but I literally haven’t been able to make one sale , if anyone’s has any ideas it would be appreciated https://ebay.ca/usr/bennymert...

Apparent Seller Fraud or Seller Hacked

A certain seller with lots of history of selling Cape Cod Cloths suddenly within a few minutes this morning from 03:17-03:19 Hours Saturday 1/27/2018 'listed" 3,333 various high end items in 24 Hour auction format. In each auction there is a button i...

WHAT A MESS!!

I had an email from a customer on Saturday telling me that the box I sent was missing one pillow of the shipment and another was damaged with black smudges. The box I sent had four large pillows in it when it left here. That was distressing enough be...

Cancelling an order, fees or defects?

I want to cancel an order that is going to cost significantly more than I thought to ship, to the point it makes no sense to sell it. If I do this is there any fee from ebay? WIll I get a penatly or defect from ebay? Will final value fees be refunded...

I will refund in full. HOWEVER.....

Buyer purchased this lot of 4 jigsaw puzzles from me. Had an unusual question prior to purchase - asking about the comparative thickness of the puzzle pieces vs older puzzles that were more durable. I am not qualified to answer that so I referred her...

Changing shipping method ?

I know there is an easy answer to this (but it's ebay so maybe not) and I've looked for quite some time with no success. Have to ship a very heavy package to Way Out West and the listing specifically states UPS, with no other options. Ergo, buyer of ...

Need Help - International Return Request

OK folks, need some help again... Sold a coin earlier in January, buyer in Europe, e-DELCON. Coin arrives at customs on Jan 19, a notation in the tracking that duties are owed. On Jan 22, it shows as delivered, in the buyer's country. Today I get a r...

Resolved! Outside site is proxying my listing

While researching the model number of an item I have listed I stumbled into what appears to be a site re-selling my item listing by proxy and adding a markup. I have my item eBay item listed here:https://www.ebay.com/itm/222693904942?ssPageName=STRK:...

Can ebay explain?

Moved back to Europe.when using a computer a friend gave me, the search is all messed up.i check what my friends in the US have for sale or sold.on the the comp, 1 friend has 2 items for sale and none sold.i search by the user namei do the same searc...

Threats from Daytona helmets

A couple of years ago I sold quite a few Daytona helmets. I have a few left that I am clearing out a a low price. Daytona has opened an account at Ebay where they do not buy or sell anything. They have sent two PMs threatning to close my account if t...

Resolved! Foreign scammer getting through the holes in ebays seller protections

Foreign scammer buying through Freight Forwarding Service Warning Sellers! Even if you have set your preferences to not sell to buyers outside the U.S. they can still bid on your items using a freight forwarding service. I just sold an expensive pair...

Attn Sellers: If you have been overcharged by FedEx on your monthly ebay invoice....

....then please see this thread and chime in. Also, if you haven't checked your FedEx charges, you may want to do so. This problem needs a good resolution. It is just being swept under the rug and sellers are losing substantial sums of money with no ...

Help, Blocked a buyer he bought item with different account and now is complaining!

I had a shirt for sale that this buyer kept messaging me about, asking if I would take a very low offer. I said no, he kept messaging me about 5 more times so i blocked him. (I also noticed that he has left negative feedback for almost every single t...