Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Help, Blocked a buyer he bought item with different account and now is complaining!

I had a shirt for sale that this buyer kept messaging me about, asking if I would take a very low offer. I said no, he kept messaging me about 5 more times so i blocked him. (I also noticed that he has left negative feedback for almost every single t...

Buyer extreme demands for SNAD

I accidentally sent a buyer the wrong shirt and filed a SNAD, which is fine. I accepted them and the buyer generated the postage. But now the buyer is very upset. They are complaining that they have to spend gas money to go to the PO, pay for the par...

why my product does not appear after listing?

Hello, I am very new to ebay and I need some help pls. I just listed a product, but if i look for it on ebay I cannot find it. Any hint please on what shall I do? thanksCristina

Anyone know exactly what info is on USPS barcode?

Is it the exact address? If not, why do we hear that delivered to the same zip code works for scammers?Is the weight and service class in the bar code? I had someone who wanted me to change street address within the same city on a low value item. Sin...

Does the buyer see this error??? (not moaning lol)

So if I print the shipping label at 10pm on a sunday night doesn't mean that the item got shipped so why does ebay state that it got shipped? Maybe that's where I'm getting flogged by the gods for late shipping?

Buyer opened paypal dispute

Buyer purchased niche perfume he was fine with. Today, a week later he wants to return clainimg his wife has an allergic reaction and is in the hospital. I mention that is fine. I have a 20 percent restocking fee. He didn't like that and ran off and ...

Can Not Contact Vendor...Getting Error Message

Evening Folks, This week Ebay had a 20% off promo that certain sellers participated in and we decided to purchase 2 additional chainsaws for the property. One simply does not run and chokes out as soon as you pull the throttle...the other runs fine.....

Sold brand new game, scanned UPC barcode for listing template, now buyers demand refund

Hello, if you have time please help. i recently sold two copies of Nier: Automata for PS4. Brand new/ Sealed. When I list games I just scan the UPC barcode on the back and use the the information provided. Little did I know, when you scan Nier: Autom...

Trouble printing shipping label

Trying to print a shipping label but when I click on print shipping label it takes me to a UPS site not the ebay shipping page any ideas how to fix this problem? I have never had this problem have been selling on ebay for years.

What to do "INR" and "Tracking uploaded on time and validated"

Anyone with time to provide advise that may be duplicated elsewhere. I got so confused by the specifics of each case in various discussion board threads. My specifics,I sold something. I bought a label on ebay within handling time and put on porch fo...

5 Day listing...why can't I change it from a 7 day listing?

I usually will list an item for a 5 day auction. But recently I tried and couldn't find the option to change from a 7-day to a 5-day listing. Is this no longer an option. If so, where is it? I'm obviously missing it.

Unfair dispute ending in buyers favor

Back in August, i sold a iphone 7 plus for parts. I took pictures of the item before shipping and a few days later, the buyer recieved it. A few days later the buyer claimed that the screen was cracked, which was my mistake because i listed the scree...

Loose Ps4 Disc buyer dispute.

Hello, I sold a game on the 4th of december and buyer says they want a refund due to loose disc. Claims she doesn't feel like popping it back into place. Can I decline the refund or am I obligated to refund? Buyer claims no damage just doesn't want t...

Question about "Discounted Store Upgrade for One Month"

I'm considering accepting this offer, just to test it out and see if the Premium store works better for me than the Basic store that I have now (yearly subscription). However, if it turns out that it's NOT worth it to me and I want to switch back to ...

Have noticed a repeated pattern regarding SALES...is this you?

Hi, everyone! I'm a longtime seller on another account and thought I would share something I have been noticing for months....In order to try and ramp up the success of my store, I've been researching a bunch of different eBay seller's sales history ...