Selling

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Taking pictures on ebay app now takes 3x as long

My eBay app randomly updated and now I can't crop a picture after removing the backround, and removing the background now zooms out and makes the picture look pixelated. Whatever change in the app that caused this behavior should be reverted asap, it...

Need a eBay corporate contact - Seller’s account restricted.

I have contacted the help center 4 times this year, since December 2023. Each rep said a Sales Rep will send me an eBay message so I can reinstate my account. They claim an email was sent stating my account was restricted sometime after my 2020 sales...

Photos deleted during listing process

I just created a listing and hit the "List it" button.Up popped the red banner saying I could not list without photos.All my photos were deleted when I hit "List it."Anyone else having this issue?

Resolved! Item Placement Date

How do I know the date an item was listed for sale on a seller's account?

Shipping and Return Tabs gone from description

Am I totally late in the game to just notice this right now? It's pretty pointless now to just have one tab (about this item), why even be a tab at all? I don't like the new area that shows the combined shipping discounts in a smaller font. I've been...

eBay Removed Our Item as Counterfeit - So Frustrating

We listed some 100% authentic Chanel No. 5 perfume. It was almost immediately removed as counterfeit. No proof, no reason, no offer or instructions to appeal, no care for their sellers on who’s back they made over $2.77 Billion last year. BILLION… an...

Listings Being Ended, But Not by Me

Over the past few days I've had 5 or 6 listings ended but not by me. When I click on the ended item, it says "You ended this listing on Sat, Sep 7 at 12:55 PM by indicating this item is no longer available."This isn't true, and all the items that hav...

Resolved! Come on eBay!

Ok, I get it eBay! My Counter Offer was accepted! 4 days now over and over and over and over! Every time I open eBay, or switch to a different page or even look at my screen I get yet another “ Your Counter Offer was accepted! Thanks for keeping me i...

Use PC to list, but uploading photos from mobile is not working properly

We've had Wunderstump Books for almost 15 years, and when my husband died a year ago I continued the enterprise. There's been about a four-month hiatus in my posting any books, and now I'm having no luck with the "Upload photos from mobile" feature. ...

A true frustration for selling

Does anyone else feel this way & see similar examples way too often? I have a HC novel that is a first edition / first printing. It became a popular movie series. The info shows it is a first edition & the numbers count down to 1 to prove it is a fir...

Relisting an item that I listed 6 months ago

I would like to relist items that I listed about 6 months ago. How do I pull up the previous selling page with the description and photos so that I do not have to start from scratch?

Account suspended for INR - How to solve?

Hi all!I'm selling on eBay for about 13 years (!).Recently 3 customers didn't receive their product on time, and opened an INR.In response, eBay suspended the account, without any notice.I checked the CBT rates, and in 2 windows the INR was negative....

People have this item in cart

I like this “XX people have this item in their cart” but consistent with Ebay it’s highly inconsistent. When it does show-up I’ve noticed it prompts people to “buy” versus “watch”, but I just wish it was consistently presented - instead some listings...

Adding tracking number to multiple items in same box

Hi - I sold 3 items to the same person and packed all 3 in the same box - I was able to add the tracking number (same) to the first 2 but it won't take the tracking number for the 3rd item - it says the tracking number was already used for a differen...

refunds

I had a buyer that wanted a refund at my expense for their screw up and not doing due diligence. when the buyer first contacted me, she claimed i miscatagorized the item. It was correct in the listing. Because I would not pay for the return, she thre...