Selling

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store header display settings.

In the "header display setting" of the newer ebay stores, it states that content can be added below the existing header which can include photos or text promoting categories of your items. There is a box provided to enter that preferred, however afte...

Buyer claims received a fake iPhone and as for full refund

I shipped an IPhone X to Russia and after the buyer received the iPhone they filled a claim for a full refund started that the iPhone received was fake and a different model!i know it’s a scam but how can I prove it. eBay always side with the buyers ...

Can anyone help? Cant stay signed in?

I woke up one morning and overnight I was thrown into the seller hub. What a diaster? I could see that fast ,so I opted out. I've been on here almost 20 years!Number one, I dont make enough sales to BE in the seller hub. How silly! Since then, I keep...

Help in identifying jewelry hallmark.

Can anyone help me identify this mark? It is on a marked 925 chain necklace.

Anything I can do about bots/ scammers

I have been trying sell an item for a day or so. So far I have attracted two bots or scammers.The first guy joined yesterday made in offer.And sent me some bot sounding message that said "Dear Seller, I have purchased your item please send me your pa...

Buyer wants to return item because he doesn't want to pay taxes...

I'm an international seller, and I've sent the item as described to a buyer, but the buyer says the import taxes are too high and he doesn't want to pay, so he's trying to return the item with the reason "Doesn't match description or photos". How is ...

store planning driving me batty

My back of the envelope analysis of my sales over the past few months is that: 1. Sales income is dramatically boosted IF I have enough quality book lots to list at auction. In the absence of sufficient desirable lots, sales income is low, just a few...

Racist Products advertised on Ebay

Bravo to Jeff Besos for removing all nazi, neo-nazi and white supremisist products from Amazon. I think Ebay should certainly step up and do the same. Comments?

How the blinkety blank blue blazes can I fix a complaint I do not even understand

On my seller hub page there is a link that says: “Invalid/missing product identifiers” with a quantity of 5. So, thinking maybe I just missed something when I created the listing I clicked it. It brought up the bulk edit tool with each item listed. T...

eBay deletes additional photos in BIN listings

I've found multiple listings now where all my additional photos were automatically removed by eBay. This is really annoying I spend hours making the images in the first place. I know this is a known issue in recent weeks and many sellers are in the s...

item with various value

Hello everyone! I'm having a trouble and hope for community's help. I'm selling carbon fabric of different types. I have one big roll and when customer orders some, I cut exactely how much he wants (5m/10m/50m/100m). Is it possible to somehow group t...

Trinton is back!

Hello everyone! I just wanted to stop in and confirm that after seven long weeks I have returned! Though I have to say that this summer was fantastic, I am glad to be back to work I hope everyone else also had a great summer!

Buyer claims they didn't get all of their order

The buyer claimed that I only sent them 1/2 yard when they ordered two 1/2 yards (1 yard total). The records show that the weight of the package was consistent with 1 yard. I told the buyer to send a picture of the fabric with a ruler or a tape measu...

seller hub

A few days ago eBay changed me to the new seller hub,,,don't konw what happened but my sales are down 90%,,what's going on

How to go back to the basic / old Selling listing page?

I thought I would try out the (I think it was) Advanced Tools option when listing/revising a listing to see what it was like, but now I can't seem to get back to the original basic tools format which was a lot more compact and just made a lot more se...