Selling

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Can I buyer refuse to accept a cancellation?

I have been having trouble with an international buyer for days. His addy was in the usa which is fine as I don't ship to Canada, but he requested mail to canada and canada only so I cancelled and refunded.I am now getting harrasment and threats of N...

Resolved! Can someone direct me to the Q & A board for the Spring Update.

I am seeing different things posted about something concerning the free returns and I wanted to refer back to the questions answered by the ebay reps, but I can't seem to find them now. tks.

Partial Refund

Hey so I shipped an item, and I should have been more honest I guess(,I'm new to eBay my des was bland) but after I got my money, I deleted my PayPal due to some problems, but now the buyer wants a partial refund, how can I do that now?

Account Hacked and Can't Straight Answer to Fix It

My account was hacked in December 2017 and someone listed items for sale using my account, but never delivered. I'm now being charged seller fees for those items, which I of course am not paying. I've called three times (using number from website) an...

Buyer With Zero FB Hasn't Paid Yet

Can you please refresh my memory on this? I invoiced him and told him to please pay in 24 hours.How long before I can open an unpaid item complaint?Thank you.

Time Change Tonight

Just a reminder for everyone.

Had a Negative Feedback Reversed

I just had a negative feedback reversed and let me tell you what a pita it was to get it reversed. So in the shortest narrative I can give, a buyer of 20 feedback's total, bought a $17.95 item. I always use tracking and the tracking showed it was tra...

Would you correct buyers when they make invalid arguments? or would you let it slide?

A buyer purchased an item and complaining 2 weeks later that she thought it was a 3 piece lot, despite it not saying anything about being a lot. She then claimed she overpaid ($6) and could have gotten 2 piece lot for less then I sold my single (2 fo...

eBay and PayPal foment and support frauds and bad buyers!!!

Many posts have been done about bad buyers who abuse of the system against honest sellers, but not many times we say the real problem is the policy of eBay and PayPal, which ALWAYS support, protect and defend the buyer. Since the moment a bad buyer o...

Resolved! Buyer has a defect...

How do I know? If a buyer is bidding on my items, how do I know if they have a defect/strike (whatever it's officially called)... does it show up next to their feedback score/name?!

Sold an item. Complicated buyer's remorse situation. What are my options?

I sold an expensive item. Had messages with the buyer and told him have you read the description and are sure in purchasing the item. My return policy is no returns also (not sure if that plays a part since I haven't shipped the item yet because I ju...

Resolved! BB Gun Removal

I recently had two BB Gun auctions removed by Ebay with no explanation other than the list of what is approved and I don't see where I did any thing wrong.

Pending payment cancelled

An order came in showing pending payment. Ebay showed it was ready for shipment a few minutes later, but Paypal showed the transaction was cancelled and payment was reversed! After everything I have read here, I think the best thing for me to do now ...

Nervous to complete sale with Buyer with low 5 recent negative feedbacks

I have a seller who's sent me multiple messages about toys they want to buy from me. They originally asked to combine shipping on three toys. I said I would, but the shipping was really high so they wanted to exclude some of the packaging the toy cam...

Thank goodness I don't have many of "those" type of buyers!

Don't get me wrong. I love ebay! I'm not a consistent seller as I do travel a lot and out of my home base several times a year but if I'm home, I list a few. Had this one lady buyer from the States. There has been 9 messages received from her for the...