Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

mobile friendly listings

I keep getting an error message when trying to test my item number to see if my listings are mobile friendly. I've tried on 3 different browsers & one 2 browsers it stops at 60% & on another browser it says to check item ID.

Exchange rates

I have run into this before. Either sellers don't know or really dont care enought about currency and exchange rates. Today I asked what the price was for something that is listed in Ontario Canada. Knowing I was also from Ontario, the responce was a...

My item was bought by alof of chinese buyers which the accouns created today on 31st March 2018.

Suddently my item were bought by 9 different buyers from China, which their accounts were created today.When i checked the views for my item are only 7 but purchased by 9 different buyers around same time.I believe they are scammers but i have no ide...

Resolved! Question about a best offer and responding in an email with an offer

So, I have an offer on an item. I want to respond with an acceptance of her offer by putting the amount she requested in the reply box. However, under the box it says, shipping is not included. My listing is for free shipping. 2 questions If I respon...

Upgraded to Premium Store - Views & Sales PLUMMETED!

Hi there! I upgraded my store to a Premium Store at the beginning of February and my sales have PLUMMETED! It's clear that my items either newly or relisted since I've upgraded my store are getting very little visibility and eBay customer service is ...

Resolved! Anyone else find foreign based male representatives demeaning?

I’ve learned that non US based male customer support agents are somewhat condescending and dismissive of me, and I’m thinking it’s because I’m a woman and any female I speak with US or abroad is typically very helpful. I spoke with a US representativ...

Shipping to different request

Buyer as asked via eBay messing to ship to a different address on eBay and PayPal both.Buyers address on eBay and PayPal is in OH but they are asking to ship to an address CO.They are claiming..."On the shipping address I placed last night, it added ...

Does anyone exactly how to disable the relisting email

It's fills up my mailbox

Buyer lied about item being damaged in order to file claim

A buyer purchased an item from me through auction. Then complained about the item when I clearly put the description and pictures. Then eBay gave her the refund of over ($110) and charged me $10 extra on top of that for the return shipping, and I nev...

Over promising things beyond your control. Yeap that would be Shipping Time!

Over promising things beyond your control. Yeap that would be Shipping Time! So, here's my story. Buyer contacts me and ask if I can get an item to her the next day. I research the cost and time line for Express Shipping. The buyer agrees to the extr...

Selling items in (or out of) season - WOW how much of a difference it makes...

Noticed when selling golf clubs some years back now I suppose that there literally is like a 3 month window out of the year that I can get what my product(s) is fully comanding in a given year. I'm wondering, selling clothing and things of that sort ...

Why is Smartpost now more expensive than Home Delivery or Priority?

Is there a bug in the calculation? Why on earth would I use Smartpost, a slower service that I can't insure goods on? It is significantly more expensive than any of the standard options. I am baffled. I know that they changed it to dimensional rates ...