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What is Adyen?

While reading some of the links that were posted in the Product Based Experiencediscussion thread, I came across talk of a new payment processing program called Adyen. I'm not sure what it is. The article stated that the program will be implemented w...

Resolved! Question about a remorse return

Hi Guys,I have a no return policy for this item. The buyer bought it on 2/25, received it and was happy with it. That is until she went to a dept store and got it for free. Now she wants to return it. This is clearly a remorse return and she did not ...

So...if a highway is just a highway, can it hand out speeding tickets?

Likewise, if a venue is just a venue (a conduit if you will, just like a highway), can it hand out penalties?Whence the authority?

15 business day handling time

I regularly go away for 5-8 days at a time. I always leave my listings up and change my handling time to 5 or 10 days. Part way through the trip I often adjust that downwards, sometimes more than once. We are going on vacation and I just changed my n...

What's Up with Listing Improvement suggestions?

We currently have a brand new, in the box, Singer sewing machine listed for $165 with free shipping. In the "Growth" section of suggested listing improvements eBay tells us that we should lower the price to $125. But, when I check the sold listings o...

Resolved! Adding an option to get paid in different currencies

I have been using ebay for quite sometime. ebay.com seemed the logical solution, when all other ebay sites were in their infancy, the dollar rate was quite advantagious to Euro, the custom inspections were not very strict and Paypal was not quite a s...

Couple of contacting the buyer questions... because CSR didn't know

I sold an item, shipped it the same day, USPS hasn't updated the confirmation so after a week I assumed it was in a dead office somewhere.05/21 - I msg the buyer asking if she received it as I wanted her happy. (There are reasons I did this)05/23 - B...

Summer update

So how is this going to work? Anything without a UPC code will not be able to be sold on Ebay? Impossible to find a UPC for many things I sell. Should I just stop listing them right now?

Resolved! Fees for 2nd category listing

I have been listing in two categories for years (over 8000 items) with no extra charges for listing except when I do a reserve auction. And I haven't been charged a fee for listing in two categories until today (for non-reserve auctions with no enhan...

ebay is not taking down listings for sale after seller ends "Buy It Now" listings early - Tech Issue

ebay selling page is not allowing me to end "Buy It Now" listings. This is a tech issue. I have been trying to end a "Buy it Now" listing with no offers multiple times and the item is still up for sale on ebay. I go through the process of selecting a...

What Shipping Options Will Buyers Have For Free Returns

I'm considering having the buyer pay for outbound shipping and offering free shipping on returns. If I do this, what return shipping options will the buyer have? Will they be given a label using the same method I shipped the item out, or will the buy...

Resolved! Do I have to put the exact weight for shipping in the listing to print eBay Labels?

I have been printing all my labels from Paypal. I know I know not smart I am paying them a small fee to print there. But I can't find in the eBay help files, if I have to put the exact weight in the listings. I may be off by an ounce or 2 and I ship ...

Going back to best offers

Sometimes a few weeks later I️ want to re-visit a buyer’s best offer. However, Ebay makes this nearly impossible and thus, everyone loses. Any suggestions?

Item location for Foreign Sellers on dot com

@viv_ahuja1 How will ebay verify item location to provide buyers with "more accurate delivery estimates", and, possibly, help lessen confusion about returns, from international sellers that are listing on 'dot com', but don't have a zipcode?On 05-22-...

So here I am confused about the coming returns changes, please enlighten me

I am TRS, and am attempting to limp along to retain that for now. The vast majority of my items are in the collectibles category. As best I can tell the odd clothing, household item or book I sell has to be 30 Days/Free Returns for TRS+. But I am con...