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Overseas package returned unclaimed after 60 days. How to refund and recover FVF???

I had a transaction on February 17, 2018, shipped form US to Germany, where it sat at the German post office waiting for recipient pickup from about March 1 through April 15. It was returned to me April 19. The package is covered with French and Germ...

Refund question ...

To make a long story short I sold two items to two Buyers ( 1 & 2). I accidently printed Buyer 1's label twice and put it on Buyer's 2 package. The day after shipment I noticed Buyer 2's item still showed waiting to be shipped. I contacted both Buyer...

Buyer wants a different shipping address, won't respond to my message

She wants a different address 30 miles from the one on the shipping label. I replied and said it is against the rules. She has 0 feedback. This is for a $200 item. She has not replied. I also sent email to the email address found from PayPal and stil...

eBay isnt as bad as sellers here claim

I keep reading how sales are non-existence, no view, no messages, no questions - no nothing, I think more has to do with the items sellers are selling, then what eBay is or isnt doing. If you dont believe me try this.. go to Best Buy and purchase a B...

Ebay never sent me return request

So apparently a buyer recieved their item on 4/11, realized it did not work properly so they immediately opened a return through ebay. But ebay did not send me any message about it! Only today when I see the negative feedback left by the buyer did I ...

Has your April Sales suddenly stopped???

Hello Have your April sales stopped??

Another method of layaway being used on ebay

This is one of three partial payment. Once the final payment is made then we will mail out the item. Here is one way a seller is doing layaway on ebay. However this way ebay is being cut out of money owed. They list for the one payment with a blurb i...

How do I filter the last date an item sold for multiple items?

I sell over a hundred different items, and multiple quantities of each. It would be nice to be able to filter the last date an item was sold, in the 'manage active listings' page, but doesn't look like you can. Does anyone know if ebay has this filte...

Stores change in May - find out if yours is affected.

@abfabvintage asks:Is there someplace where a store owner knows what their store is called, i.e. old legacy, billboard, custom, ultra custom lol?There are really only three types of stores, as defined for the store conversion timeline:BillboardLegacy...

Resolved! Question About Selling Buttons and Paper Ephemera That Smells 'Vintage'

I recently acquired some old buttons and postcards that I'd like to sell. I'm concerned about the 'vintage' odor though. The buttons were kept in a metal tin and they have a smell that's a cross between old chemicals and band aids. I've been letting ...

Will I be in PP Jail?

I've been a member of eBay since 1999 and have along the way sold a few items. I currently have a feedback rating of 49 with 100%. I'm considering opening a store and selling more, but recently learned about this thing called "PayPal Jail." (I didn't...

Buyer opens return saying $600 item damaged I ask 4 pics ebay refunds buyer and buyer keeps my item

I had a buyer contact me saying they want to return my $600 new turbocharger because it came damaged and the box was opened and resealed. I responded explained I opened the box to put packing as the turbocharger came on a skid with other turbocharger...

The Guaranteed Delivery automatic opted in thing starting on May 1st.

So as I understand the latest development, all "qualified listings" (1 day handling, FP and IPR) will be auto opted in. If I change my handling to 2 days after that date does that affect those already opted into the GD or do I have to them individual...

Resolved! Global Shipping Program terms not being honored

I sold an item internationally (I'm located in the US) through the Global Shipping Program, the item arrived safely at the distribution center in Kentucky and arrived damaged to its final destination. The buyer requested to return the item to me, I d...

Am I ok?

After reading about deficit rates, I'm wondering if I made a mistake. I thought I was doing the right thing, but I never know with ebay anymore. I sold a tee shirt for $12.00 + free shipping. When I went to ship it, I noticed a very small stain that ...