Selling

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Listing price different from what I entered

Hello, yesterday I listed an item for sale on a buy-it-now basis for £5 or best offer. However, for some reason, eBay is listing my item for £5.92! On the Active page, it arrears for £5.00, however when I open the listing or search for my own item, i...

Resolved! "Reply with offer" no longer an option in message center.

Once again, the idiots at eBay have made a new change to the detriment of all users. When someone messages me about a specific item, there is no longer an option to "Reply with offer". Great idea, morons! Let's make it harder to sell stuff on your we...

Change name of store

Hi ebay community I have a question,I change my store name but when I print my shipping labels the old name comes up on the label. How can I fix this? I though it wwould change automatic to my new name.thanks for your help,

Resolved! Is this standard eBay policy??

So I ship a 10.00 item and I ship with tracking. I enter the tracking info and it’s on the way (it’s in Chicago and I’m on the East coast) but that is the final tracking update. The buyer has filed a “didn’t receive item” and my $$$ is frozen even th...

Resolved! How would a seller handle Return that involves Paying Taxes/Customs?

The scenario is: 1. Offer item for sale with option for return2. The item is sold to a buyer in a different country3. Within return grace period, the buyer decided to return the item4. Seller accepts the return but will have to pay customs on the ret...

Buyer requesting compensation for damaged item.

Hi everyone, I recently sold a reasonably expensive guitar with a hardcore. Prior to sending the guitar I messaged the buyer to inform them of when I was sending it. I had a message back from the buyer asking to put extra packaging around the guitar ...

Issues With Sending Invoices To Single Card Buyers

The past couple of days I have been having issues with sending an invoice to buyers that have bought only one single card. Now I can send an invoice to buyer that have bought multiple cards for combined shipping with no problem at all.I send the invo...

When your shipment is stuck at a USPS D C is it buyers or sellers problem to inquire with USPS?

When your shipment to a buyer is stuck for 10 days at an inept USPS distribution center, whose responsibility is it to call USPS to ask for help? I mailed it the day after purchase.

Resolved! New final value fees

Hello, I have been selling on Ebay since 2003 and have witnessed many buyer trends and in my selling. That is why I want to address the new Final Value Fees. Ebay has been a life line for me selling in my later life. My ancestors did not have this as...

Does bid management show us whether the offers we sent are denied?

Was just wondering if we sent out offers to watchers, does the selling dashboard show whether our offers were denied by the watcher?? Thanks

Resolved! SELLING

I have my personal account on eBay. Now I want to start selling on eBay through my company. My question is: should I create a new eBay account in my company's name, or can I use my personal eBay account?

USPS, buyer's insufficient address, package sent to an airport with multiple businesses

So a buyer bought a book plus shipping, I shipped it a few days ago and today I received the package in my mailbox due to an insufficient address. I contacted the buyer and he said that it is the correct address and zip code. I looked it up on Google...

Charity organization (non 501c3), eBay customer service not helping at all with using funds!

Hi all,I have been trying on and off for months to withdraw/spend funds that are in my account from a sale from months ago. We have a non-verified Charity type business account (because the organization is not a 501c3, which is the only entity that e...

Look for a sales uplift starting Wednesday

Every year about this time, I obsessively follow this group who obsessively follow the inner workings of the IRS, to find out when they might expect to see their tax refunds. A small portion of filers have already received it, but the bulk is yet to ...

Buyer wants to check out item before purchasing.

I have a buyer that wants to come by my location to check out item first. Communicating through eBay messaging Ebay is saying not to exchange location info or phone numbers.