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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Ebay Search Engines not working? At least Not for me.

Has anyone else noticed that the ebay search engine is not working properly? Could this be a problem on only my side. (computer error) I have been searching for blue rhinestone clip on earrings. The left side menu is giving me the options. The top ri...

Question about buyer's complaint

I have a buyer who wants to return a vintage perfume that they used. I replied to the buyer that since they used it the product was not returnable. But the buyer says that since it is a vintage perfume they are allowed to test it and then return it. ...

It's A Spring Thing?

Did you see the 20% off promotion? Lasts until 3-26 a.m. and can be used with 219 specific sellers. Code is PRETTYDAY Or, has that always been there and I'm just now seeing it because I have everything bookmarked and just somehow right now stumbled u...

Resolved! how to correctly list a lot of items

I have searched the Community, but the number of false hits is amazing. All I need is one question clearly, concisely and accurately answered. When I create a listing, where I want to sell 5 of an identical items, using 'Sell as a Lot', what price do...

eBay will you be adjusting seller stats due to all this inclement weather?

I live in eastern PA & in the last 3 weeks we've been hit with Nor'Easters 3 times. The one today (3-21-2018) still isn't finished and it's almost 4:30pm our time. Been snowing since early yesterday evening & we were just sent a weather update that t...

Allowing not received cases to be opened before 1 business day has passed

I just want to get this out there because it has happened twice to me in 3 months.a customer bought a cd from me at 9:56pm Friday. I mailed the disc on Monday morning, and the usps carrier scanned it "delivered" instead of "pickup". The customer was ...

Stuck in Italian Purgatory

First time this happened after almost 20 years. Buyer buys watch through GSP to Italy. Files SNAD on Feb 10 but does it on ebay.it. It manages to find it's way to ebay.com but that's it. No refund date, no nothing. Messaged buyer to send watch back a...

New Listing Not Showing Up

My brand new listing is not showing up in my active listings. But it used up one of my free listings. Where did it go?

Please Help Me Navigate A Troubling Cover Up

We caught a Team leader at eBay Merchant Support engaged in conspiracy and a total cover-up ofmistakes that manifested in to lies. This manager will not correspond avoiding subject as if it never happened. I've been trying to plead to another level o...

I've had three sales

since I started letting my customer's know about today's promo. That's just in the first hour and a half. Anyone else with any luck? Seems to be having an effect for me. Hope it does for you.

Paypal reversing their new rule regarding chargebacks

This is good news. Sorry if this was posted already, I couldn't see anything about it here.https://www.ecommercebytes.com/2018/03/19/paypal-retracts-new-seller-protection-provision/ eBay sellers can breathe a sigh of relief as PayPal announced it wou...

Ebay Global shipping ??? Part 2

Thanks for all of the help in the original question about the Global Shipping Program. Next related issue/question: Buyer from Italy has made me an offer on my two vintage slide rules. Original listing was for FREE US SHIPPING and no international sh...

Seller sells $2,000,000 photo on ebay for $10!

Saw a story last night where an ebay seller listed a tintype photo as a buy it now for $10 last summer. Seller was from my home state of PA. A guy from the UK recognized it as a 14 year old Jesse James and bought it. There is another known photo of h...

Up, but Down

I just noticed that in this 31-day period I am up considerably from last month. But....still down significantly from this time last year. I worry that something has comprehensively gone wrong and I won't be able to attain that level of sales again (n...

Are any 'Top Rated' sellers noticing that you are not near the top of the page anymore?

Shortly after I became a 'Top Rated ' seller I was pretty consistantly near the top of the page with my listings. Usually never lower than the 3rd line in the gallery view. But now I am finding that there are a lot of sellers who are not top rated, h...