Selling

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Not my jersey

I've got a buyer trying to return a size mens size small jersey. He bought an XL. I've never bought or sold a mens small jersey. I don't carry them. This is a buyer trying to get me to pay for his mistake. How do I handle this? I took pics of the jer...

"Sellers - Make Your Voice Heard Today"

Got this message from eBay:Dear Mike, eBay supports tax policy that is fair to entrepreneurs, artisans and small businesses and opposes efforts to impose taxes that are harmful to sellers like you, who are vital to the American economy. For all the s...

Resolved! Calculate discount for top rated seller on FVF

Could anyone please help me understand how to calculate the discount a top rated seller would get on FVF.1/ Should the FVF used in this include the shipping cost2/ Is it correct to assume that it is 10% of 10% of FVF? In other words, this is the way ...

Viewing Store on Cellphone and selecting store categories to view listings.

Is it just me? My New ebay store works fine on a desktop. You can go to the store and categories are on the left and you can select items to view under categories just fine. Then I go to my Samsung 8+ Android 7.0 and the store opens and the categorie...

What do I do ?

Here's a different type of a problem I've never encountered before ,, so I really could use some advice . It's a bit confusing so I will explain it as clear as I'm able . Okay , this buyer purchased two items from me at the same time ,, she left me a...

items not showing in search

Greetings, I listed 5 empty 22 shell boxes this morning and they do not show in search. Is anyone else having this problem? I contacted eBay this morning and they said they would get it fixed. No listings for 22 shell boxes are showing up since yeste...

Selling Limits

So I've only ever listed one item and it was sunscreen. Im trying to list a yoga mat on there but it comes up with an error message "Unfortunately, your listing can’t be completed because you’ve reached your selling limit in this category." This make...

New quarter means new coupon for shipping supplies

If you haven't yet and you have a store subscription, don't forget to use you coupon for your shipping supplies, though limited they are they are still free(ish). This will be my first time getting the new branded envelopes so we'll see how much I li...

Why eBay Restricted my Monthly Selling Limit ??

Last week, I found that eBay has reduced 50% of my Monthly Selling Limit in my eBay store. This made many of my listings cannot be relisted. I checked my Selling Dashboard, I found no problem. I am still a Top-Rated Seller. Later, I received eBay ema...

Received email from Paypal with a received payment notification. Ebay is not showing sold item?

I received email notification that I received payment for an item I had listed and in fact when I go into paypal it does show that I received the money, but Ebay does not have it as "sold" , it's still under active. I am not able to print a shipping ...

Resolved! adding an item to a sale

I need some help. I have a customer that purchased two of three items in a listing. I am now selling her the third with no shipping cost. She paid for the sale of the two items. How do I "sell" her the third item? I can't add to the invoice and don't...

Resolved! FVF % seems just a little high?

I just got my monthly invoice notification and at a cursory glance it seems the Total monthly Fees percentage seems a little high at 13.23%. As a Store owner (9% FVF) and TRS PLUS (10% FVF discount). I am just a little confused. The dollars are a lit...

Resolved! Crooked Ebay buyers

There are crooked ebay buyers as well as sellers. I am an honest seller that does not believe that the buyer is always right. I have encountered people who try to keep an item even though they want a refund, a buyer that inflated a COD for return pos...

MY INVOICE DOESN'T SHOW UNSOLD ITEMS.

I am not sure when ebay made the change but at least a year ago, when I looked at my invoice, it had a record of every item sold including unsold ones. I would use this as a way of checking for an unsold auction that was 16-60 days old. I would find ...

Quarterly $30 Promoted Listing Credit - Have you received it? When?

I'm curious of those who are eligible for the Quarterly $30 promoted listing credit and using promoted listings.. have been receiving the credit? If you did ...when? Did you receive it on the bill after the quarter was done or a month after that ? I ...