Selling

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Resolved! Does a seller's specific "Returns" policy affect the options available in a return?

Does a seller's specific "Returns" policy affect the options available in a return? I am speaking about if a buyer decides to return something they dont like it or claim its not as described. Will the return options adhere to my policy which would be...

Sales Tax

If I only want to sell a couple of used items ooccasionally to get rid of stuff, do I still have to pay my state’s sales tax? At what point is it considered a business and not just getting rid of stuff?

Unable To Create New Template From Existing (Active or Draft) Listing

I'm trying to create a template from an existing listing but that functionality seems to have disappeared. I've tried using existing active listings and existing drafts to no avail. Anyone know a workaround? I am able to create a new template from sc...

buyer sent pic of what looks like purchases, requesting total. no record of sales in my ebay

received a message from a buyer with a picture attached.it looks like she bought a few items and on the top right it says 'request total from seller'I have no record of these sales and the items are all still listed for saleconfused...

Always losing cases as a seller!

My mind is blown by how much I feel like I get cheated and no one seems to understand my frustration at eBay or want to do anything about it. I had a $9,000 sale of two items sell and I ended up having to accept the return after the buyer opened a ca...

Buyer Can't Pay for Item

Hello, I am a new seller on Ebay. My first sell went smoothly. Not the same story for my second sell. The buyer just sent me a message telling me that he can't pay for the item. I am unsure of how to move ahead in this situation. Any help would be ap...

Can't Drag and multiple drop pictures images anymore

I use to be able to highlight 2-12 pictures ,, drag them to e-bay's listing page image uploader, and they would all upload..... Now I can only drag one picture at a time,, e-bay wont accept 2-12 pictures highlighted at once by drag and drop.... I hav...

Stamps and tape

People please. If you sell postage stamps please do not use massive amounts of tape inside the package on the stamp packets themselves. It’s really not needed and can cause damage. I know you are trying to secure inside but taping them down is not th...

Buyer Requested Cancellation - How to leave negative feedback?

Hello, I sold an item and about half an hour later the buyer sent me a message requesting a refund. I then cancelled the order giving the reason that the buyer requested it. This is pretty annoying, and looking at the buyers feedback it's something t...

Buyer opened a case for a refund for an item that hasn’t arrived the day was suppose to arrive.

To make this short: -Buyer opens a case requesting a refund because the item hasn’t arrived the day that was supposed to arrive.-I am 100% sure I shipped the correct item to the right address (using eBay tools)-Apparently, we have 3-5 business days t...

Resolved! eBay CSR promoting flasehoods and lying about my dashboard

I recently had an item end on the 30th of March with a winning bidder who did not pay for the item until the 6th of April. For some stupid reason, the UPI assistant was not showing the case opened until 96 hours post sale. It would not open earlier t...

Photos on an ended listing

As I am happily deleting photos from my Ipad, I am now wondering If I goofed. When a listing ends, (unsold) and I don’t want to just hit “relist” due to Cassini search .....Can I click on the photos and download them to re use on a “new” listing? I a...

Heads Up -- Working on Seller Hub ---- Automated Feedback unavailable

For those of us who have their feedback Automated at payment... heads up .... sales from last night and this morning are NOT getting feedback ... and trying to leave it from the SH Orders page does not work (there are quite a few pages unavailable). ...

Resolved! i am a new seller- I had a listing and it states that i only ship in US- Buyer is located elsewhere

I have my listed stating that i will only ship in the US- My item was an auction and the buyer won it at close. They are located in Brazil. I contacted them to verify but I informaed them as it states I will not ship out of the US. What are my next s...

first shopping carts, now wish lists - helpful Ebay

About a week ago Ebay told me I had a few books in shopping carts and invited me to drop my price 5% an they'd email the customers. Today a new email has a list of a whole lot of books on watch lists, same message. Well, I put my whole store on sale ...