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Cancel and Refund? Buyer paid and wants her items to ship to a different address.

My buyer bought several items and paid immediately. Now, she is asking me to ship them to her "summer address", lol. I've searched and read posts about this topic but still confused about a few things:Reporting the buyer: Should I report the buyer in...

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Resolved! Buyer is outraged at false advertising, except it isn't false advertising. Need help.

So I recently sold a mix of lego and lego-comatible sets in one giant lot. The title says lego lot because there was a lot of lego in the lot, but I very clearly put in the description that it was a mix between lego -compatible and genuine lego. The ...

Returns

Not sure if it is funny or not but i am seeing trends.....Walmart now doing commercials to be like Amazon...Amazon doing commercials just like Walmart. The box arrives at the door all nice and neat, consistent with company logo etc....Fullfillment! E...

Resolved! Buyer chose economy shipping and is irate at me that it's slow

I recently sold a heavy-ish item in an oversized box. The buyer chose economy shipping which was $20 less than priority. I packed it, printed a label and dropped off the package in under 2 hours from payment and the item was to the buyers city in 2 d...

No TRP Status for Collectibles 14 day Seller Paid Returns

Last week I was reviewing the requirements to qualify for Top Rated Plus. Among the exceptions to the rule of requiring a 30 day Seller Paid Return . . . was the Category of Collectibles allowing for a 14 day Seller Paid Return to qualify for TRP. Af...

PayPal and returns

I would greatly appreciate any help. I've tried finding this information and can't. Does anybody know what PayPal does in PRACTICE concerning so-called SNAD returns? I've read their policies but I would like to know if they are like eBay in not doing...

Is there a way to find out if someone has policy violations?

A buyer messaged to say she wants to buy something, but can't. I checked my BBL, but she wasn't on it. (she is now, since when I checed her feedback left for others, I found the Red Sea, lol). I'm thinking it may be for policy violations. Is there a ...

relisting just became difficult

is it a glitch or is this something ebay just rolled out where when you relist an item, it opens the whole listing then you have to scroll to the bottom, click submit, then click relist more. I prefer how it was before, click relist and small box pop...

eBay, why did some get 500 free promotions for Memorial Day and the rest of us didn't?

I am asking an eBay rep to answer this question, as there seems to be no answer. Why did you just send 500 free listings to some sellers and not the rest?Memorial Day Weekend is here, huge selling. We all see you have given some of your sellers 500 f...

Remind me again that all SNAD returns must be accepted.

I've just spent the entire day writing a draft response to a buyer and a rebuttal to ebay for a SNAD claim filed against my partner. How could I have done that?! It is just $35. The claim is not just circumvention of his no return policy or just shif...

Now, This Is Just Too Weird...

I hardly ever, and I mean practically never, get sales from my home state. Maybe one or two out of say 100 transactions. Usually, my sales go to people living the farthest away from me as possible which I always find amusing but that's another issue....

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