Selling

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Paypal Allows Buyer to Keep Item and Gives Them Refund

Long time seller, Top Rated, etc... buyer opens SNAD with Paypal, we contact him by email thru Ebay. Buyer calls us on phone- says he never received it. Tracking says delivered. Paypal freezes the 50.00, spends 75 days "fighting the case for us" and ...

Noticeable difference between: Having a Sale, Using Best Offer, and simply reducing the price.

There is a noticeable difference between: Having a Sale, Using Best Offer, and simply reducing the price with watchers. Its a fact for me : I got more Sales when I used markdown manager than when I inserted Best Offer or simply reduced the price with...

Glitch in new Test ?

I presume this is a test of some kind, perhaps trying to make the listing the product page..... but it's dangerous because of the differences in the title, verus the actual Listing. alan@ebay I can't do a screenshot here, but posted on the Product pa...

too many bids, for once

I had an email from a customer asking me about an auction and I discovered that it is terminally messed up but too late to cancel or edit. I have been cancelling bids all day (leaving a message explaining why). It's a faily low price for the items wh...

Selling tech on eBay. How risky?

I apologize in advance for the length of this post. I'm hoping a few of you will have the patience to read it through and respond with something other than "TL;DR." If you don't want to read the intervening text, the gist of my questions can be found...

Checkout and Payment Issue

A buyer messaged me two hours ago to tell me he had paid. But there's nothing in my Paypal account from him, and it's showing on eBay as "awaiting payment". I responded to the buyer to please double check because I hadn't received the payment. He tel...

The perfect Ebay

A perfect ebay... would be that upon any issue, the customer must at least attempt to message the seller once to let them know, before opening a case. Along with that, system should mark questions answered in Seller Hub, when read the message. All to...

How to leave feedback for a canceled transaction?

I have a very lovely repeat buyer who asked me (after waiting since 6/29 for payment) to cancel a transaction. She said she was sorry and promised to leave me positive feedback (which I thought was very nice). I canceled the transaction for her. She ...

Top rated seller status is over-rated

Top rated seller status is over-rated. IMO it isn't worth striving for. Ebay gives the seller a miniscule discount but strives to take the TRS status away for asinine reasons. If there are any ebay staff monitoring these forums you are welcome to tak...

You have to sign up for ebay bucks????

When did that start?? I just spent my ebay bucks on one of my other stores - I NEVER signed up for any program for that - got the bucks - Just checked my ebay bucks on my 2nd store which actually I generally don't buy on that ID - have a few sheckles...

Export current listing to get details for File Exchange

I have no idea about how a lot of File Exchange works and the documentaion is so poor that I just can't work it out. Is it possible to export a current listing in csv format to use for a new listing through File Exchange?

Can/should I add this to the Global Shipping Program? Israel buyer.

I have this $600 car tester listed for local pickup only: https://www.ebay.com/itm/153074368342 Guy from Israel asks how much to ship there. Can I add it to the Global Shipping Program even if it's for local pickup only here? Should I? Thought I hear...

Package hasn't been scanned

I just starting selling on Ebay and yup, i get trouble now!!!Help me please!! I dropped off my package in at a PO yesterday, but it hasn't been scanned yet. I thought the scanning process will be same day on the label. My buyer sent me a message and ...

So much for thinking opening a store will improve sales

I thought, maybe, opening a store would increase sales; especially when I can list much, much more with the extra free listings. Sales stink & views are WAY down. I know.....I know......it's summer. I'm certain many sellers are still doing very well....

Resolved! Returns

I sold a watch and the buyer opened a case to return. He said the watch was not keeping time. I do not mind taking returns for any reason but when they open a defective case it counts against my defect rate. I received the watch back this weekend and...