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Seller Diversity and Massive Loss of Sales

I'm just wondering if my Diversity Profile (or lack of) does not meet eBays expectatons thus making all of my sales disappearAllow me to quote eBay ....By measuring the diversity of our seller community and your inventory, we can better meet the dive...

User avatar by Trailblazer
  • 1515 Views
  • 55 replies
  • 1 helpful

Has anyone won a case against a buyer who returned an item that they damaged?

I recently had a return opened by a buyer for a really delicate silk garment. Snags super easily and came in a very small size so it's something I could definitely see someone stretching out or otherwise making un-sellable. It was new with tags so I ...

User avatar by Trailblazer
  • 209 Views
  • 4 replies
  • 0 helpful

Do you report buyers who request cancellations?

I haven't really done this yet, but I'm seriously getting an increase of buyers asking to cancel (whether it be from the actual eBay cancellation request or just a buyer messaging me to cancel a day or two after paying). I doubt ebay even tells the b...

Cancellation pending

If i had to cancel an order and i refunded the customer but they have not accepted the money yet will it affect my ratings because it is saying i did not ship the item

How is business for Spring to Summer?

I had a thread started back in March about decline in sales --- i know there are many variables but wehad our worst April and May has not been that great. We used to sell about 200 items per month evenslow months but now so far in May we sold maybe 5...

Ebay's buyer biased policies encourage buyers not to pay for purchases

The number of purchases that buyers make and then don't pay for is rediculous. What most of you don't realize is that the buyers are purchasing items and then finding the identical item for less money, and then purchasing that and not paying for what...

Negative feedback left after one email

Buyer sent me an email earlier today about an item they received damaged. I work days. Didn't even have a chance to in any way address their issue - there were numerous ways to handle this situation: I have more of the same bobble head; I could have ...

ebay email about item being listed by an experienced seller

Twice now after doing some ebay research on books I got emails from Ebay telling me they are available from an "experienced seller" with a View Item link. So basically those sellers have ebay specifically telling people about their listings. I wonder...

User avatar by Rockstar
  • 146 Views
  • 1 replies
  • 0 helpful

I just bought your item

"Shipping is too high, would you please refund $7 to be fair" Uh, no, the item is over 1 lb and travelling coast to coast. If they thought the shipping was too high, why did they buy it? I just don't understand people sometimes.

User avatar by Rockstar
  • 769 Views
  • 29 replies
  • 8 helpful

Do you think I have a chance removing this feedback?

A buyer had a problem with their item. They messaged me, I replied in 24 hrs asking if they wanted a refund or replacement. This happened one more time (buyer stated this is a 2nd message) and I told them I already replied to his first... then basica...

Think I got scammed by a 0 Feedback Buyer & Question about Return Requests

I used to sell a lot on Ebay a few years ago. Was a top rated seller for a full year. I had an accident and stopped selling on ebay due to pain/fatigue and I was losing money. Anyway...I thought I would sell a couple of things and test the waters. I ...

HAVE YOU NOTICED? Change in Search!

When you search SOLD it automatically adds in COMPLETED now! Stupid because COMPLETED is all the items that have gone UNSOLD! If I wanted those, I would have clicked that box! What is the advantage? Why make the change? I search SOLD listings to get ...

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