Selling

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How to protect myself against buyer return fraud ??

Hello I am considering auctioning an expensive item of jewellery on Ebay, but before doing so I wanted to ask how effective are eBay in protecting sellers against fraudulent returns? For example, what is to stop the buyer requesting a return, but the...

How do I ask my Buyer for the 10% fee eBay is charging on actual shipping?

I would like to know how you ask a buyer for the 10% fee that eBay is adding to actual shipping. Normally I absorb it but in this case the shipping is 115.00 US and that is just too much to loose as the item isn't bringing in enough to absorb the ite...

What to do when buyer doesn't pay

I have a buyers who has not paid for their item, and it's been 2-3 days. I'd like to relist the item because I know there are other interested buyers. Any recommendations on what to do in this situation? Thanks in advance!

I had someone retract / cancel bid, but lied about reason..... SO ANNOYED

So I have a few auctions listed and last night around 3am (seen notification on my phone in morning) that someone bid on my .99 centh auction. Then I got an email this morning the person retracted or cancelled bid. Honestly, I don't care that they ca...

selling items

I listed 3 items today but I can not see them in a search? Did I forget to do something? Is there a waiting period for new sellers?

Waiting to receive my item back first from buyer

Not fare to make seller pay for return label on return item, just because a buyer just change they mine I have to pay?!!!

Padded Priority Mail Envelope

I can't seem to find the free shipping envelopes.Help.

Sellers Using Other Sellers Pictures

I have had enough of other sellers stealing pictures. If they don't have the time to take their own pictures they shouldn't be selling on ebay.Does anybody else have this problem and if so, what do you do about it??

UPS Label Screen issue

I went to print a label today and the UPS Label Screen window came up and there was no way to clear it and select USPS ... I tried accessing the Print Label function different ways but could NOT get past the UPS screen, it wanted me to sign up to use...

Reading an item description (or even a title) seems to be a lost art on eBay

In the past month I've had the same garment returned to me twice because both buyers claimed they were expecting a different size, and that mine was "too small." The size of the item and very detailed measurements were provided in both the item and t...

Here's a new one

Hello, I've said this before, but I am new to the Ebay selling world. My sales are ok which is fine. My question is this: at this time I do not accept returns, once I get my feet settled I will, but right now no.I have had a customer state that the i...

Speaking of Guaranteed Delivery...

How many ebay delivery trucks have you spotted lately?

FREE Returns or Not?

This morning I checked to see that the accounts here were put in Free Returns since its June 1 ... and of course I was also expecting to see many, many sales because of this new policy but alas no sales and gee, am I in FREE Returns or not? The ONLY ...

Setup a restocking fee

Hello i try to setup a restocking fee herehttps://www.bizpolicy.ebay.com/but after i chooce let say 20% restocking fee and hit save, i open the same return policy again adn restocking fee is still at NO. I can save my fee at all

Seller Feedback Numbers Change with Each Seller Listing?

I may not be explaining this correctly, but...I go to my Fave Seller List and click on their Store. FB at the top across from seller name says XXX FB. Then, still within that Seller's Store to view Listings, I change from Gallery to List. Every activ...