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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Resolved! PayPal shows refund complete, buyer says she didn't get. What more?

Buyer returned an item, I refunded payment and sent money to cover her postage. She says she received only the money for postage, not refund of payment. I sent her a print of paypal refund transaction showing completed and a screen print of ebay sold...

Refund advice. Not sure about this one.

Hello all, I purchased 4 weeks ago and the item never made it to my house. I opened a case and the seller was kind enough to refund my money even though it was determined later that the Post Office delivered it to the wrong house. Well I recieved my ...

Same Item but different quantity

Is there a way I can sell the same item but list it with different bulk amount? I have so many of the same item and would like to be able to sell singles but also in bulk amount. Anyone know how I can do this without upgrading to business account?! T...

New Seller Help

So I’m selling Xbox one games activation codes, 1-2 days after dispatch I get message from the buyer saying he/she has not purchased the product and that It was a fraudulent buy,i do dropshipping so when I get a buyer I go and purchase the product fo...

Buyers can now make offers on your listing

It is ridiculous the eBay keep modifying my listings all the time, enabling "Buyers can now make offers on your listing"is this a joke? It is illegal to annoy sellers like that, if my prices minimal to begin with, why i should be forced to accept som...

Report your nugget: ebay SNAD RETURN RATES by category by price range

In messages from ebay on or about 3/26/18, ebay provided each of us a single comparison point of the SNAD return rate for a particular price range and category. Whatever your thought on the message, it is a rare case of ebay providing valuable site w...

Automatic relist went from 2 times to 8 times?

Up until recently when listing an item, you were given the option to automatically relist up to 2 times if item does not sell. Now the only option is 8 times. Even on the items I listed when it was 2 times, ebay has changed them to 8 times. How did w...

If you're selling a fire stick or any android box Please read!!!

Okay, so there are still those selling Amazon Fire Sticks on here obviously and not promoting the item correctly. So I decided to email a lawfirm about this situation. The lawfirm emailed me back and understood where I was coming from. This is what h...

So, is this the sense of buyer entitlement we have to deal with these days?

Here's my recent dialogue with a buyer... Buyer: Receive the phone works well I had the same phone so I swap the housing looks new the only thing to my surprise did not come with charging cable and it was never mention on your sale. Me: Hey, glad you...

Buyer (scammer) says only 10 of 13 items in package. How to proceed?

I sold a lot of 13 sealed blind box figures to a buyer. Each of the 13 boxes were sealed. I wrapped all 13 together in bubble wrap then put in a box with more packing material. I am a very low volume seller so it is super easy to remember packing the...

Logos in Listings - Please Help

Can some one tell me how to get your store Name/Logo to show in the listings, I see alot of sports card sellers are doing that now, And I would like to option to do it, Any Help would be greatly appreciated. Thank you

Be careful - Paypal did something sneeky.

Paypal switched their sending to friend/ paying for good button on your phone. It used to be you could sent to your friends without checking the button. It was defaulted to send money to friend. Now, when you go to send money it defaults to pay for g...

No longer telling me " best match"

on a search there is now just a SORT with the arrow showing you can click on that. Where it used to say SORT and then there was a box that said BEST MATCH and then the arrow. How long until the only search that can be done is best match? No more newe...

Newbie Seller Needing Advice

I've been selling for a little over a year and will soon acquire my TRS Plus so I switched all of my listings to offer "free shipping" to get the 10% discount on the entire amount rather than just the item price and shipping being separate. However n...

So ... lets review what's FREE!

1. Free Shipping!2. Free Advice!3. Free Returns!4. Free Opinions!5. Free eBay Branded supplies! (with coupon)6. FREE STYROFOAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (from the local appliance store hee-hee!)