Selling

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No reason for item being deemed "inauthentic"

I just had a pair of Christian Louboutin shoes bounced back by an authenticator. In the message it says the reason was "they could not be authenticated," which is totally vague and unhelpful. When I called customer service to find out more informatio...

USPS Ground Rigid Envelopes

Hello. I sell postcards. Usually ones for under $10. I ship them in a 4x6 semi rigid envelope with a stamp. No problems. I would like to sell more expensive ones. I’ve received expensive ones before in a 5x7 rigid brown eBay envelope that have been s...

Micropayments not showing in my bank account

I'm waiting for two micropayments which are not showing in my bank account and my money from the selling is on hold.Anyone knows how long does it take?Thanks

Confused by combined shipping. Read articles, talked to customer & it's worse.

A customer wants to buy multiple items from my store. She wants to do combined shipping (understandable). Most of my items I have changed to flat rate shipping (due to multiple recent changes in shipping policies). My settings are also set for immedi...

ending auction early

i was told i will be out of town next week and will not be able to ship my item i have one bid and i will except it and ship monday

Missed out on offer

Is there a way to send a message to a user that made an offer on one of my listings? I did not see the offer in my emails until it was too late and it states offer not found. I would like to find them as I would have accepted it.Thank you in advance!

International tracking explanation?

Sold an item with eBay international shipping from the US. The final destination is Greece. DHL tracking shows that the package cleared customs (Paris) and has arrived in the destination country (Germany.) Neither of which is Greece, obviously. Are t...

Sales tax deducted from my seller proceeds

I used to sell on eBay alot years ago, just started to sell again. What changes! I listed an sold an item which was shipped to the state of Washington. eBay charged $13.00 in sales tax to the buyer but then deducted it from my proceeds. Is not the bu...

How should I label an incomplete set of CCG Cards?

Hi, I'm preparing to sell an unfinished set of CCG cards (Pokémon) and I don't know what category to list it as. My two options are "Toys & Hobbies > Collectible Card Games > CCG Individual Cards" or "Toys & Hobbies > Collectible Card Games > CCG Mix...

I believe an item of mine is indexing. How can it already have a view?

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Customer service

Cutomer Service is the non-functional and super frustrating to deal with. Even having to speak to a representative is a real chore. Speaking to someone from India is not good customer service. Person had to hand us off to another representative that ...

My Notification bell stopped showing me if there is any notes for me. How to fix it

Resolved! Location Address Change

I have moved and have changed my address in several different places including my ship from address. When I click on my items the location is still showing my old location in Millington TN. Am I missing something? I have my store on away for now duri...

Business Practices

Hi--At one time I set up "Business Practices." I cannot change things individually. I want to delete all of them and just do individual listings, no templates , no business practices. I cannot find out how to delete all business practices. Help.

Item Location in listings problem/glitch

Hi, I am here to report a glitch when creating or revising a listing on ebay.com for item locations outside of the US (specifically Serbia). The problem is that the Item Location changes to the United States and the country disappears from that list ...