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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Funds availability if item held at USPS for pickup

Hello,I recently shipped a big ticket item via USPS to the buyer, and required signature confirmation at delivery. It went out for delivery the first business day after the sale (Monday), but was returned to the local PO for pickup. The buyer's local...

Resolved! Message from eBay about fraudulent activity

So, I had a listing in my store for 3 vintage utensils. A buyer only wanted one of the items. so, I wasnt sure how to invoice the item.In the end, I cancelled the post for 3 items, relisted just the tongs and then I let them know that i listed it alo...

gotta respond to all emails.....

Okay, 3 were questions. No biggy. But then I got the email. "Thanks, this isn't what I'm looking for." eBay is telling me I have an UNANSWERED QUESTION so in order to clear it I sent "no problem" the unanswered question went away. she responded "hope...

Photos missing in listings after auto renewal

Sellers check your photos in your listings!

NO VIEWS showing when I know there has been people viewing the items help

Resolved! Suspicious buyer for item

Hello everyone I was reading some messages in the Community and I'm with some doubts about this subject. I received an email with the message "Suspicious buyer for item". I sold an item last Friday and I was going to send today, but now I'm afraid to...

My views keep reseting to Zero views every day

Every Evening I go to check status on my items and the views reset to 0. Yes I did have views on my items previous to reset. About 3 quarters of them are at zero when it resets. Does this affect my place in which my listing ranks at? I dont know. Thi...

Resolved! SELLING CATEGORY LIMITATIONS

I have been selling on ebay for a year. I was in a really horrible accident and was down for 3 months (1mth in coma).. Needless to say my husband has no inkling of knowledge of ebay so my store was open and people were buying. When I got home I had 1...

So, what would you do?

So, I recently listed an item for sale and within 48 hours I get the message: "What’s your very lowest on this xxx to sell right now." The listing has no best offer and no auction, so this message is rubbing me the wrong way, it feels sleezy. I check...

First Class (Thick Envelope) To Saudi Arabia Tracking?

Hi all and a Happy Easter/Passover/Sunday/April. Can anyone please confirm (or deny) that I can send a first class (thick envelope) to Saudi Arabia and it will show on line tracking from start to actual delivery? Thanks for your time. And yours. And ...

I'm a new seller. Buyer is saying he wants to return the Iphone What do I do?

Hey everyone! I need some advice. I am brand new to selling on ebay and dont really plan on continuing to sell. I just had a phone that i bought from sprint a few months ago that i wanted to sell and didnt want to use Gazelle but I need advice. I rec...

Make Offer?

Why is Ebay constantly changing my auction listing to an make offer option? It's causing me and potential buyers aggrevation. I am constantly revising the listings, just when I thought I had un checked the option fro offer, it reappears. What is goin...

Resolved! Top Rated Status and Benefit problems, on top of pic problems

What the heck is going on here? On top of pictures disappearing from listings, I just got an email from Ebay saying I lost my Top Rated Status, but when I go to my performance page everything is within limits, and it says my current seller level is T...

Messages content other ebay seller

If customer who bought item some time ago, liked it and want buy more and I no longer offer it, can I recommend other ebay seller via ebay messages ( using his account name or just add link to ebay auction) or I will get ban because of it? I don't wa...

Ebay invited the wolf to dinner now we all have to deal with it

Ebay invited the wolf to dinner now we all have to deal with it. What do I mean? Think about it. Ebay got into bed with every big box and vendor they could think of in the name of competition without realizing their own vertical challenges. The resul...