More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Forum Posts
Update on Current Good 'Til Cancelled (GTC) Renewal Issue
Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...
Can eBay buyers learn a lesson from a couple who stole over a million from Amazon?
Interesting story: https://www.cnbc.com/2018/06/07/how-the-finans-stole-1-point-2-million-in-consumer-electronics-from-amazon.html eBay buyers should realize that they cannot win if they keep trying to scam honest sellers. Especially small ones.
How can buyer continue to bid with 94 bid retractions in 12 months?
Just completed an unpaid bid case as well blocking bidder. Found out after, bidder has 94 prior retractions in 12 months. Why is this deadbeat still allowed to bid? What is the rule?
How do you wind up making a small fortune on eBay?
Simply start out with a very large fortune.
Who's Been to Ebay Open?
I'd love to go but it's far too expensive even with the free hotel rooms I'd get. What do sellers get out of it - besides free food and drinks - that you can't learn from the videos and message boards online? I find it funny that you have to pay a fe...
Ebay customer service hung up on me
Hello my name is Aaron I sold an iPhone 6s 16Gb T-Mobile bad ESN a buyer with no feedback purchased the item and they opened the account the same day I waited for them on the line for 32 minutes. I then spoke to this representive named Ashley I asked...
My Promo Ad Fees were not refunded when customers canceled their orders
I made two sales within one week where I was charged promotional ad fees, then the customers cancelled the orders. I immediately refunded the customers. I was credited the Final Value Fees, but not the Promo Ad fees. When I called customer service th...
PAYPAL'S ENTIRE DISPUTE DEPARTMENT NEEDS TO BE FIRED
I enjoy using paypal and never had a problem until now. Paypal's Dispute Department is crazy and may be possibly taking money. I had a Client who had taken out 4 different cases on me in less than 5 mintues. One of the cases he lied and said I went i...
Subscribed To Starter Store & My sales Stopped Dead
I've had really good luck selling for months now. I average around 50 sales a month which is fine for me being a small seller. On Thursday I received a message from ebay regarding opening a store. They offered a starter store for $4.95 a month includ...
Downgrade or Cancel Store Subscription
Hi, I just wanted to reach out to everyone and remind you that from May 1 - 31 you can cancel/downgrade any tier store without an early termination fee. In February when this was announced an eBay representative posted this information. I had to send...
eBay/Global Shipping
I shipped a Fender guitar in mint condition to England using Global Shipping from Kentucky. It arrived in excellent condition per UPS phone conversation. 2 weeks later I received a notice from eBay that read" refund the customer to keep your good sta...
TRS+ MEDIA SELLERS CHECK YOUR LISTINGS! TRS+ has disappeared despite our exclusion from free returns
@trinton@ebay I am a media seller. I primarily sell books with this account. As per the Spring Seller Update Media sellers are supposed to be excluded from having to offer Free Returns and still maintain their TRS+ status on their listings by offerin...
lowering paypal fees from 2.9%...?
there used to be a way, if you did $3000/mo worth of activity, to lower the paypal fee from 2.9% to 2.5%......... i'm poking around but i'm not seeing anything like that. is it still possible, or is that gone now?
Package has not arrived
I ordered shoes on may 25 and did not recive a tracking number and the seller did not reply to my message about the product as of this being posted it is June 8 ,3 days after expected delivery date and the package has still not arrived
Odd message while relisting
I've just relisted a couple items and before completing/confirming the follow message showed on the page: Return policy option depreciated, no explanation to go with it. I don't offer free returns, so I'm sure that's what it is trying to reference. I...
Resolved! Zero Views
Hi I'm having trouble getting viewers. Almost all my items have less then 10 viewer. There anything that people can recommend to fix the problemThank you
