Selling

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When can a buyer escalate a return (ask ebay to step in)?

I have a buyer who filed a return request that I auto accepted. The buyer took 5 days to upload tracking. The next day he escalated (asked ebay to step in) which turned the issue to a case in my Resolution Center. I asked CS how is the buyer able to ...

Resolved! Free listings vs regular listings visability

Are free listings less visable than paid listings or store listings?

Blocked country purchased from us unbeknownst to me. Block is not working.

We sold an item to china unbeknownst to me. I set the parameters, China is on our blocked list. When researching how that happened as I blocked china a long time ago and did "apply to all active listings" as well. We (ebay and I) found out that not o...

i used to think feedback was the backbone of integrity of sellers and ebay

Story. I bought a toy from buy it now. It didnt arrive and I messaged the seller and asked them if they had a tracking number. They sent a tracking number and it showed it was delivered. I messaged the seller and they instantly refunded me the money....

No Deals to be found on here...

So I make purses out of upholstery fabric. I thought looking on eBay for some might be a good idea. First there's the stuff from China which is all cheap cotton blend and kind of flimsy at best. Not very good for making purses. Then I found lots of y...

Why are my numbers so unbelievably bad?

Hey guys, hope you're all doing well . This is my first post, thanks for having me.So I've started trying to sell on Ebay in the last week, I've been pricing very very competitively. I look for prices that are selling hundreds of the item and I price...

Sales graph in seller hub not working

My sales graph in the seller hub didn't work for days! It just said $0.00 even though I had sales. A couple days have finally popped up, but it's still not up to speed. Today still shows $0.00 at 4:00 EST. Between this, pictures missing from listings...

Anyone Else Experiencing a HUGE drop in Sales?!

I list daily on Ebay. I currently have 300+ Listings. I used to be shipping out an average of 6 things a day and for about a month now sales have been slooooowww!Logging in and seeing my dashboard is depressing. 62% Down for the last 31 days. What is...

Resolved! Buyer saying they didn't "authorized transaction" after item has been delivered

hi. I just sold an item last week, It has been delivered to the buyer, I have the proof.Now, I just got an email from Paypal saying that the buyer "didn't aprove the transaction",... what does this mean?!!! Also, this buyer's ebay account has in pare...

Resolved! why strange buyer handles? "az1234.RaNdOm"

Relative newbie here. Some sales I've gotten from buyers with strange handles similar to the above, or it might have bits of the buyer's actual name (eg, John Doe's handle might be something like "jhdo-43abc7d92ef"). It makes me wonder if these peopl...

eBay is getting so sad & desperate...

This is more a rant than a question but I feel at some point eBay has to start cultivating and doing something for their sellers. This year has been nothing but efforts to exort more money from sellers and for sellers to take the brunt of all the unr...

Resolved! unauthorized use for purchase

I have this message from ebay:Hello montana_echoes,We’re writing to let you know that we had to cancel the following transaction(s) because the item(s) were purchased without the account owner's permission: #######Please do not ship any items that we...

Find Listings with missing Photos

Hey guys --- I just did a quick search on the posts about the "Great Disappearing Photos" glitch, but didn't find this anywhere. Forgive me if I missed it. Since a seller is not likely to know which of thier listings is missing pictures ... I know wh...

"People who viewed this item also viewed" This should only show similar NOT the same exact product.

When i search for my product (NOT logged into my account), I noticed this disturbing advertisement underneath my item page. Meaning when i clicked on my listing in full screen it should only show my item. NOT six other competitors selling the same it...