Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Local Pickup, No Response

I posted this item (223058462589) a month ago for local pickup only. I'm in California. Someone in Florida won the auction, then never paid and ignored all my attempts to contact him/her. So I went through the process of non-payment resolution, and u...

Can't get phone number of buyer for shipping reason

Why the option "find contact information" in advance search disappeared ?? We need phone number of buyers for shipping reason ? Could you please let us know ? Thank you very much

multi item listing will not allow me to put a charge for each additional?

What is up with this? I cannot add weight based additional? I have to charge a flat rate and add a charge per additional when I have no idea how far it is going?

Possible scam?

I got a message this morning from a buyer saying they returned shoes to me on 4/17 and still haven’t gotten a refund.i have no prior messages from this buyer and there was never a return opened. I have gotten shoes back without a return in the past a...

Resolved! No good! Can’t find member. Offer made want to check out buyer.

Refuses to show me members feedback record... now hidden. Why? Where is it. Buyers record, feedback etc. now not clickable in offer made. Is this another improvement?

Fraudulently charged for items that never sold

I've been charged twice now for an item that never sold. The first time, it was a scammer who made the "purchase" and subsequently tried to have me mail the item to Nigeria where his brother lived, before paying me. I cancelled the transaction right ...

Why does ebay automatically side with the buyer?

Why does ebay even give a seller the option of issuing no refunds when they automatically side with the buyer? I have been an ebay user for many years, but until this year I was only a buyer. I finally decided to start selling of some of my childhood...

Wrong behavior by buyer

Hello everyone,i was selling a camera with buy it now and make an offer option. I received an offer and accepted it within 5 min. After that the buyer asked me to cancel the order saying he had just won ander auction (got a better deal). I told him I...

How to list items for international shipping on eBay

Hey Sellers, I have been working a lot of you to enable your export business and a common theme I have found is that many do not know how to use our platform to list international shipping to specific countries outside of the usual listing flow for e...

" You Still Have Time to Avoid Fees" New fees that kill TRS

So I just got an email from ebay telling me that if I dont act now I am going to be hit with an additional 4% final value fees on ALL my sales because I have high "item not as described" returns.But this is on the heals of them dropping my 20% discou...

Screw ebay

Been sellling on ebay for awhile. Sold an item that was listed as :For parts, not working" under condition and also in the description noting that the item was damaged and would neeed to be repaired prior to use. Buyer then requests a return stating ...

IS EBAY DELETING OUR LISTINGS?

I am a long time seller here on Ebay. Two days ago I listed a pair of shoes, buy it now for 30 days. Right after I completed the listing, I went back to check the listing. Everything looked fine. This morning I was checking the activity in my store a...

Buyer disappointment and the bouncing purse

I sold a $315 handbag July 2nd. The buyer asked to return it on the 17th and I said sure, no problem. Then I asked if there was a problem with the purse, and she said no. I looked at her feedback and saw she bought the same bag for less money the sam...

Buyer returned item with damaged and missing parts.

Friends at Ebay, as the title stated. What can I do? A buyer bought an item from me and within 1 days of delivery, the buyer stated it did not work and I reluctantly agree to accept the return because I know how ebay does their thing around here. Tod...

UNABLE TO POST ADS - description is removing the size!!!

This is so frustrating!! Can't even post ads at all. I've been trying for hours! The size option in the description of the item will not save the size no matter how many times you click on it. I've tried to close the app down and then re-open it, I'v...