Selling

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New store, but listings are showing under my personal account

I opened a store today, and gave it a name. Then I created and uploaded two listings. However, instead of showing up as Seller: MyNewStoreName, they show up as Seller: MyOldPersonalAccount. How can I make my listing show up with my store as the selle...

Resolved! buyer posted political message in feedback

The buyer sent a positive+ feedback, however it contained a political message., violating ebay policies..Trying to get that removed, but ebay is not allowing me to request a callback from an agent, which I usually am allowed to do, and a revision req...

Hobbyist Seller Seeking Page and Listings Critique

Hi Folks,I jumped in as a hobbyist seller in July 2024. So far, selling has been fairly easy and matches the time I want to devote to it.If you have a few minutes, I am seeking critiques of my page and listings to improve them. Please know that this ...

Business policies not linking to listings

I haven't sold on Ebay for years but am starting again. I went to the effort of setting up business policies to be attached to my listings but they aren't. Additionally, on the listing page it wants me to pick a shipping and payment method but it dis...

Resolved! Shipping to Germany?

I have a buyer pestering me to ship to him in Germany. My understanding (from a while ago) is that there are special rules the German Gov't put in place with regards to shipping and packaging, and you need to pay a fee to comply. Is this still a thin...

Resolved! Order “Returned to Sender”. What to do?

I sold some Levi’s, mailed them out 1/21, on 1/23 tracking said “Out for Delivery” then 4 hours later “Unable to deliver, Return to Sender”. Now tracking shows the package should arrive back at my address later today. So far I’ve just been waiting to...

Revenge Clicks on eBay Ads

eBay Germany is implementing a change to their promoted listing program where sellers will be charged for promoted listings even when the buyer never clicked directly on the sponsored ad, BUT someone else did. It certainly makes no sense to me, but i...

After 22+ years I'm out. Sellers have no protection

Last month I sold a camera lens , that was returned to me just a shell with all the insides ( motor) taken out. I took it as a cost of doing business and moved on1 week ago I got a return request on an item listed " for parts" "not working" with plen...

Resolved! Shipping

Brand new seller. What do most sellers do? Take their packages to USPS, have USPS pickup, stick your packages in a blue mailbox close by? Just wondering as I start, will I be driving to post office daily once off the ground? Can I get a same day pick...

Will I lose this dispute?

I sold a dress purchased from a bridal sample sale. It was labeled as size 8 but since bridal sizes are different I also included the measurements in the listing and put "small" in the title since that seemed like the best description of size based o...

Resolved! Issue a Full refund or Heck to the no,no,no

So here's a Kids lunchbox i sold, the zipper came out of it's zipper. The buyer wanted a Full Refund. It seems like an easy fix just draw the zipper into the other side. I'm not interested in having the return sent to me because of course the Buyer l...

New buyer notification? "Another buyer has made an offer"

I keep forgetting to post about this, happened a few days ago. I should know by now not to even touch my phone when I wake up before I've had a cup of coffee, but that's what I did. There was a notification that said something about "Another buyer ha...

Return to Sender

I shipped an item and two days later the buyer messaged me asking why I sent the item to his old address. I informed him that has nothing to do with me and that his old address must be his current address on Ebay, which it was. The item came back to ...

USPS slow shipping/lose package?

Shipped item on 1/13 to Oregon from SC. It's still in transit somewhere. Tracking just keeps updating "in transit to next facility". Not sure where it actually is after reaching Charlotte. The buyer has asked and I've responded. What's the best way t...

Resolved! Can't delete incorrect variation photos

I added some incorrect photos to my variants but there isn't an trash icon for editing when I try to remove them. This is on a multiple listing. Thanks