Selling

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Should Sellers respond to negotiations? Does not responding have an effect on Seller Performance?

Should Sellers respond to negotiations? Does not responding have an effect on Seller Performance? I ask this question because as a general rule, I don't respond to these negotiation messages from potential buyers (which are probably the most common m...

Buyer requested invoice before submitting payment?

I put a pair of headphones up for sale with free shipping. I included the shipping cost in the total amount. It was a "Buy It Now" not an auction. The item sold, but payment has not been submitted. The buyer sent a message through eBay requesting an ...

Keep Your Account in good standing email is a spoof

For those that don't know, these collection emails are a scam, just spoke to them. Don't click on any of the links just forward to spoof@ebay.com.au I'm more than a little concerned as I suspect they have been hacked, scammers have way too much infor...

Ebay Collections Email (Another Bug?)

Well, it looks like we may have another bug (I think?). Just got an email for "Ebay Collections" saying that I need to make an immediate payment for my account to be in good standing. Before anyone brings up phishing, I didn't click any links and the...

Ebay has been hacked!!

Just received an email supposedly from eBay Collections. The email stated I hadn't paid my current months bill and if I wanted to maintain good standing with eBay, I needed to log in (they provided a link) and pay the bill. The problem is that the bi...

weird email from eBay collections

I've been a seller here for about 20 years and I've never gotten an email like this.... today I got an email from "eBay Collections" saying that in order to keep my account in good standing.. I need to pay my seller fees which are now due. The email ...

New login screen

popped up for me this morning. So now we can see where the priorities lie. Foreget fixing the never ending glitches which cost sellers time and lost sales.

Negative feedback

I recently shipped item to a buyer, multiple items were included in the package. Buyer stated one of the items was not included so I immediatley gave them the benefit of the doubt and refunded that part of the total purchase. Buy then made threats to...

New Buyer Over Bid Buy Now Price

This is the 2nd time (within 1 week of relisting same item) in which a new Buyer, who actually registered with EBAY 1 day prior to the sale, over bid on same item. This is suspicious in itself. Of course, I followed EBAY's protocol in trying to resol...

What Do You Gotta Do To Make It Work???

I've been a seller with eBay since about 2006.I have over 4400 100% positive Feedbacks under my belt.My sales have dwindled 70 % since January 2018. I then went to another platform to sell my items. Been selling there for about a month now with about...

False SNAD Claims. Anyone else gets these?

So I see ebay is implementing a new justice system to punish sellers for SNAD returns by increasing the fees. I selling mainly computer parts. I have been having a false SNAD claims that they aren't working. Most of the time the returns I receive bac...

Ebay's tips to build selling efficiencies

Got another one of ebay's 'selling tips' messages. (See "ebay's Shipping tips to drive more sales" post from 8/15) Ebay's tips to build selling efficiencies"MAKE SELLING EASIER"You're in luck! For our next round of selling guidance, we're sharing 4 l...

Sellers check your invoice! Serious billing errors!

Yesterday I noticed some anomalies after an unpaid item was removed from our sales history, and then the numbers were not adding up. I took screenshots earlier in the day, and compared them, to see where the discrepancy was. The difference was coming...

PayPal Monthly Statements

I went to PP to get caught up on printing several months worth of monthly statements. I used to be able to click on "statements", get an option for what month I wanted and what came up was a monthly report with everything I needed. Now it's changed, ...