eBay

Buyer wanting to return item before recieved.

? about canceling a order

I made a sale thu International sale thru Global Shipping ProgramThe buyer sent me a MSG wanting to cancel the order, not a problemthe item cost is 15.95 when I went to cancel the order it shows thisSubtotal : $9.95 Original shipping : $6.00 Order to...

Buyer sending back item before its recieved

A buyer asked me if I combine shipping. I told her it was 3.25 for the first item and .55 for each additional item. She then put in 3 offers on 3 different items. I accepted one but the other 2 were half of my asking price which I declined. I check m...

Product Pages - Pottery and Glass

Could y'all do me favor? Search for "Lenox Glories on Grey Salad Plate" and tell me what the product page shows you? For some reason, I can't get the product page to show. Why, you ask? I got a message from a buyer last night. She wanted to know wher...

So Weird! When I Charged For Return Shipping and a 20% Restocking fee, I Got More Sales!

Now that I've complied with all the hoops eBay put us TRS sellers thru to maintain our TRS+ listings, I have the lowest sales EVER in 10 years! Sure, I know there is much more competition with online sales than there was even 5 years ago, but my impr...

So dumb

If someone is watching a BIN item, and it ends, when you click on "view relisted item" it takes you to a different item with a warning "the listing you are looking for is no longer available", and they show you a different item. But if you click on t...

Solution to get your missing phots back

For everyone who is missing photos from the latest glitch. You can open your listing that is missing photoscopy the urlpast it into another tab/window as a google search. The listing that comes up has a little green arrow at the end. Its under the ti...

Missing photos from live listings

I discovered that I have dozens of fixed price listings (of various listing dates) where all of the photos have disappeared, except for the main photo. I'm on hold with eBay now. However, does anyone know if these photos can be recovered?! I'm very u...

Shipcover insurance

It appears there is a glitch in eBay's insurance coverage program. I've shipped several items lately and USPS is the only insurance available because Shipcover does not provide coverage to the country. All of the items went to the US. I guess I was u...

NOW what are they up to?

Lately. I have been getting some sold messages as “eBay item sold” and some as “eBay store inventory sold”. ALL of my items are listed as standard GTC. So why am I getting two different messages? I am also getting some “sale confirmed” messages (in a...

Useful Apps?

Which apps have you found to be helpful with your ebay business?

Ebay fix your app! Still can’t see if someone viewed my auction

What a joke! All these supposed “bug fixes” and the auction counter still doesn’t work. You cant tell me no one has not viewed my items in the past 7 days

Listings & Store Tune-up

Hello fellow sellers,Just in case you're wondering what to do next to improve sales or just to make your listings more accurate, here's a suggestion.- Click on your feedback score.- On the right side, click "view items for sale"- On the left side und...

eBay seemingly randomly picking winning and losing products makes business planning difficult

After about a year of selling on this site the criteria that eBay uses to promote a certain product and deep six another remain a mystery to me. You can sell 500 of product A and 5 of product B where A & B are very similar substitutes for one another...