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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Resolved! Global Shipping Program overrides listing handling time?

I just sold my first item through the Global Shipping Program and was surprised to get 2 emails from eBay confirming the sale. The first one said to ship within my 3-day handling time. The second one specifically mentioned the GSP and said I must shi...

Why is every change just for the worst??

It must be typical office people who never do the actual work or use the product. Every change is for the worst. Do not want seller hub. Now it is forced upon everyone because of some genius(es), who never uses eBay, decided it was the best move. It'...

Resolved! Ebay no longer "Seller Friendly"

I have been buying/selling on ebay for YEARS but I am seriously looking for another venue. Drop shippers have taken over it seems... or most everything I order comes from Amazon fullment center. Ebay seems to be doing all it can short of kicking us "...

Buyer ordered from someone else but showed me as a seller

I've been struggling all summer with ebay, low sales, glitches, and constant reply that nothing is wrong with the site. Had a buyer send a message asking for tracking on an item, typical request, except, I have not sold that product for months. Turns...

Cancelling an Order question

While looking for the policy for another answer, I stumbled upon this: https://www.ebay.com/help/buying/canceling-order/canceling-order?id=4004"If it's been less than an hour since your purchase, and the seller hasn't sent the item yet, you can cance...

Markdown Manager Question

I recently started using Markdown Manager to markdown older inventory in our store by 15% off. I figured that since our promotion was not showing up at the top and rarely used, I'd give MM a try. (hadn't needed to try it in years!) Upon doing manual ...

Received Return request saying 'item not working' on New item with warranty

Hi Guys,I sold new item that was never opened, in original package and moreover it comes with manufacturer warranty and I received return request. Buyer clams it doesn't work, which is hard to believe since it was brand new and never opened.There's s...

Resolved! Can Somebody Tell Me Why The Promo For A Listing Isn't Qualifying ...

I have waited for a promo for the reduced FV fees to list that Shinola watch and now it didn't pop up as qualifed. Can somebody tell me what I'm doing wrong ... with the listing that is. I do so much wrong other places. Thank you.Jack

Men's Activewear Product Identifiers and Sourcing Problems

Ebay decided to change their product sourcing on August 1st and now the men's activewear is not sourced correctly. If you have listings in this category you may want to go in and change them, however, when you do change the category then all the prod...

Seller's Panels

Back in the day Ebay would pick random sellers and sit down with them and discuss changes, upgrades and just general day to day issues on Ebay. I think that would be a wonderful thing going forward. It seems like Ebay has been taken over by some holi...

Trouble Listing Today?

Not letting me list Item Specifics in any clothing category.Anyone else having issues?

What happened to, "Mark as answered"?

I just gave my comments to ebay on the link within the page, but I wonder how many others are frustrated by the new view that comes up when you click on, "You have 1 active item with questions from buyers." We have lost the ability to select, "Mark a...

Resolved! Shipping Supplies Coupon - Charged my account Full Price

I used the shipping supplies coupon and noticed they charged my paypal account for the full price of the boxes. I checked paypal and it is a charge of $54.48. What gives? Do they credit your eBay invoice for the $50?

My sure fire way to make sales worked again like clockwork!

I set my handling time to five days, left town Sunday afternoon and came home to four sales, with a fifth occurring last night. Best thing was that three of the sales were on my second ID "where listings go to die". It's bizarre how this works very r...