Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Why am I getting insertion fees???

I'm getting insertion fees on all the items I've tried to list today. Here's the problem:Last month, I got one of those "Now you can list even more" emails from eBay. It said I have 870 available free listings. I just looked at my seller dashboard (u...

What's going on with sales?

Hello; sales have been crashing last 3 months & the question is why? What is happening with your search engine with GOOGLE & others? Its never been this bad. This is the worse dry spell I have ever had & others are complaing. And trying to promote & ...

Resolved! No promoted listings, but being charged for promoted listing sales

I have had this happen numerous times. Now again. I have called because of this issue several times and mostly get representatives who have no clue about nothing. I have no promoted listyings and won't have any more, because I am getting charged for ...

Participate in the Upcoming Product-Based Shopping Experience Beta Program

Dear eBay Sellers, As announced in the 2018 Summer Seller Update, eBay is transitioning to a product-based shopping experience that makes it easy for buyers to find your products. Listing with the eBay catalog reduces your listing time, and improves ...

Resolved! Item has been delivered but customer claims they have not recieved it but wait theres more!

I sold an item to a branxx xxownxx39 x. xainOttawa, IL xxxxx who opened a refund request for the item the day it was delivered buy USPS. That case was closed by eBay after I supplied the tracking#. I thought that would be the end, but wait theres mor...

Refund question!

So a customer has contacted my wanting refund as the item sold she thought included an particular item (the actual item sold was an accessory for said item) now in the fotos there are no suggestions that the item is included and in my discription i s...

buyer wants me to lower the shipping cost

I sold an item in an auction. Five minutes after it ended the buyer sent me a message asking for an invoice with Media mail shipping. I always ship priority flat rate, and that was the price in the listing. I was given some sob story about needing mo...

Resolved! Selling a valuable item. Any way to prevent newbies from bidding at the last second?

If I want to sell an item that I am fairly confident could fetch over $1,000 is there a way to somehow keep people with less than 50 or so fb -OR- noobs from bidding at the last second? From what I understand you can block bidders with -1 or less and...

ebay 110% price match on prime monday

I was having my morning coffee and wiskey chaser, watching the news.They said today would be one of the largest online selling days.All the big box stores were running sales to match prime.Then they said something that made wiskey shoot out of my nos...

Can a blocked bidder leave a negative feedback on another item?

I want to block a bidder because she keeps winning auctions and then can't pay. However, she did pay for one item and she hasn't left feedback yet. Can I block her without worrying she will leave negative on the item she already recieved?

Posting more than 1 photo in the app

I can't upload more than 1 photo at a time on the app on my phone nor my boyfriends. I made a previous comment about this and called and spoke to an ebay rep and still isn't fixed. The worker for ebay told me it was because of a bill and it was taken...

Has jumping through all the new eBay seller hoops helped anybody? Guaranteed delivery? Free returns?

The title says it all. Long time seller. I currently have 800 items in my store (diverse collection ranging from clothing to antiques). My sales are real bad right now. With a 15-20% Markdowm Manager sale I might sell an item or two per day. I unders...

Sigh - automatic best offer from a buyer's perspective

I had my buyer's hat on yesterday and found a great listing with best offer. I made an offer of about 15% off the $25 listing price (with free shipping) and crossed my fingers. I received a counter offer from the seller for the full $25 buy it now pr...

Resolved! This is strange, I have shipping stars

I have never sold anything on this ID. It's for buying only. I just left feedback on my purchases and decided to look at my feedback received. I have 10 5 star ratings on my seller profile. What an odd glitch. I haven't had to return anything in a ye...

Anyone recognize this glass tumbler maker's mark?

I was almost certain this was KIG ... the style, pattern and "Indonesia" being a dead giveaway, but I cannot confirm the maker's mark is indeed KIG. Can anyone confirm or am I way off base here? Stylized "K" over cursive "g" ? The tumbler the mark is...