Selling
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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

User avatar by Community Team Community Team
  • 369 Views
  • 0 replies
  • 25 helpful

Selling expensive stuffs: how do you avoid scams from buyer using Ebay customer protection?

Hi all,as I had a bad experience a few years ago, I wanted to ask: how do you protect yourself from scammers using the Ebay customer protection? how do those sellers do to base their business on $2000+ items without being brutally scammed by buyers a...

New sellers- defect return question

New seller here dealing with my first return. I sold a new in box running shoe. The customer ran 8 miles in the shoe and said they were horrible poor quality and wanted to return them, stating that her feet hurt after the run. I apologized for the in...

Product Reviews Causing Major Problems -

Yesterday I took a look at my listing 281072500868 and when scrolling down the the Product Reviews, I noticed that there were reviews of another seller's that were not too flattering and I was very concerned as I have had NO business recently at all....

Why would a seller put a limit on the number of items you can buy?

I just tried to buy 12 widgets from a seller. I get an error message that there is a limit of 5. Why on earth would any seller do that? He would rather sell 1, 2 or 3 at a time than sell 12 to 1 person? That makes no sense to me.

User avatar by Superstar
  • 811 Views
  • 10 replies
  • 0 helpful

Product Identifiers for the Seller Refurbished Condition

As of October 19th, 2017, we have expanded the existing Structured Data mandate to require product identifiers on newly created listings using the 'Seller Refurbished' condition. As per usual, if the item you are selling is custom made, or if a Globa...

Too much packing materials?

*sigh* A conversation with a buyer today hit home the "you can't please everybody" rule The item was great but apparently, I used tooo much packing materials when shipping her GLASS items. That it was a "waste" and I should cut down *sigh*

No Free listings for August 2018?

Has ebay stopped sending free listings? I have received no special offers beyond the normal 50 free listings for August. For small sellers, it's not worth paying a .35 listing fee if only 3-4 % of your items sell. The last few months ebay has sent tw...

User avatar by Adventurer
  • 1117 Views
  • 53 replies
  • 3 helpful

Will you refund a buyer because of that?

So im selling this figure:https://www.ebay.com/itm/223083669810?ul_noapp=true and just got this message from a buyer. how to handle it? as you can see in the listing i didnt say anything about the language in character card, to be honest i didnt knew...

User avatar by Adventurer
  • 947 Views
  • 28 replies
  • 0 helpful

Odd Appeal, given redeemable gift card code?

I had a buyer make a false return not as described a few weeks ago... I appealed the $7 of shipping to which they accpeted..usually this should always be applied to the next invoice.. Instead, they sent me a $7 gift card redemption code to BUY STUFF!...

Discounted Shipping????????

So we sort of had this discussion earlier this year. Today I was contacted by my local USPS as they have been noting the amount of packages we are sending along with supplies ordered. Props to them for being attentive. So I will focus on the issue. E...

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