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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Another dead account purchase??

It's bad enough sales are dismal but, to have FAKE offers from dead accounts is getting very annoying! Last week, I had a $40 sale that was never paid. The feedback showed 0 comments over the last year. Another sale today but, there is just 1 comment...

Service Metrics in Seller Hub

Where can I find the new Service Metrics?Starting in July 2018, Service Metrics can be found under the Performance tab in Seller Hub. Can you tell us when in July this will be available? tyler@ebay

Ebay TOS

Will someone point out where in the ebay Terms of Service that it says I have to waste an hour or more every week calling their Customer Service to fix their mess ups? I can't find it.

How Do You Identify Profitable Merchandise?

What's your approach to identifying profitable items when you're at garage sales and thrift stores? Do you use your phone a certain way? Do you study certain categories before going out?

This order was not successful. Payment for this order has failed.

I accepted an offer from a buyer and sent them the invoice. I have not recieved payment yet which isn't really a problem seeing how it has only been a few hours but what troubles me is that when I go to the order details, it says "This order was not ...

ALWAYS CHANGING PAGES IS CONFUSING AND OF NO USE (WORST)

Always changing pages. Forcing or tricking seller to use the supid seller hub. Not offing same return postage to the buy as seller purchased. My faults could be fixed. But not fixing what they got before they change more. Just so not right to the sel...

Local Pickup, No Response

I posted this item (223058462589) a month ago for local pickup only. I'm in California. Someone in Florida won the auction, then never paid and ignored all my attempts to contact him/her. So I went through the process of non-payment resolution, and u...

Can't get phone number of buyer for shipping reason

Why the option "find contact information" in advance search disappeared ?? We need phone number of buyers for shipping reason ? Could you please let us know ? Thank you very much

multi item listing will not allow me to put a charge for each additional?

What is up with this? I cannot add weight based additional? I have to charge a flat rate and add a charge per additional when I have no idea how far it is going?

Possible scam?

I got a message this morning from a buyer saying they returned shoes to me on 4/17 and still haven’t gotten a refund.i have no prior messages from this buyer and there was never a return opened. I have gotten shoes back without a return in the past a...

Resolved! No good! Can’t find member. Offer made want to check out buyer.

Refuses to show me members feedback record... now hidden. Why? Where is it. Buyers record, feedback etc. now not clickable in offer made. Is this another improvement?

Fraudulently charged for items that never sold

I've been charged twice now for an item that never sold. The first time, it was a scammer who made the "purchase" and subsequently tried to have me mail the item to Nigeria where his brother lived, before paying me. I cancelled the transaction right ...

Why does ebay automatically side with the buyer?

Why does ebay even give a seller the option of issuing no refunds when they automatically side with the buyer? I have been an ebay user for many years, but until this year I was only a buyer. I finally decided to start selling of some of my childhood...

Wrong behavior by buyer

Hello everyone,i was selling a camera with buy it now and make an offer option. I received an offer and accepted it within 5 min. After that the buyer asked me to cancel the order saying he had just won ander auction (got a better deal). I told him I...

How to list items for international shipping on eBay

Hey Sellers, I have been working a lot of you to enable your export business and a common theme I have found is that many do not know how to use our platform to list international shipping to specific countries outside of the usual listing flow for e...