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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

What business does Ebay have taxing shipping fees?

Years ago, Ebay justified its decision to charge 10% of your shipping fee because "some" sellers were artificially inflating their shipping fees. Key word "some". Today, I think a minority of sellers do that. More and more sellers are providing free ...

Paid shipping but uspa says they'll charge customer

I sent a first class envelope weighing 2 ounces, added an ounce to be safe when paid for shipping label. The label only printed tracking number and customers address. I wrote in my address and dropped in mailbox outside post office. Hours later I had...

Resolved! My buyer paid without requesting a combined Invoice

Hi. My wonderful repeat buyer bid on and won 7 items over the last 16 days. The shipping on each necklace set is anywhere from $2.80 to $2.92, priced according to the weight of the item. I always wait as long as she wants/needs for a message from her...

Never a dull moment as a ebay seller.

So every time something weird happens, i come here to share the story and seek advice. I sold some pinaapple candy a few months ago. It was sent to the verified PayPal address. About 2 weeks later the box comes back "returned to sender". Not undelive...

Resolved! Promo question

I'm running a couple of promotions to test, because I have had no luck with them in the past. It says you will not be charged the promotion fee if it doesn't sell on promotion, but how would we know the difference. Is it because I see 2 listings, 1 s...

Anyone know what this little thing is?

Picked this up at a thrift store, it was with the kitchen utensils...Magnet strongly sticks to it ...so its at least part ironAnyone know what this is, or is used for?Thanks.

Fake eBay account

Hello, I have a Denny Hamlin Jacket listed on Ebay with a ligit bid on it, problem is I keep getting a 2nd bid from a account with 0 feedback that just opened account on day of bid. I tryed canceling them out and blocked their account. Another bidder...

Adveritise special shipping rates

I want to advertise special shipping rates for volume customers. Specifically, I want to say "Buy up to 10 yugioh cards and still pay only $3.75 shipping"

where is the old selling page, i dont have multipule qty or other features

where is the old selling page...why cant i list multiple qty...or a listing with out best offer when i use buy it now

Resolved! Cancel Order because of ship address-how to make sure buyer gets item again

So my buyer "forgets" to change his address during the process of making payment in eBay. And in this case, buyer owes seller about $5 more for shipping...ship method is NON FLAT RATE Priority package. The wrong address...which actually is still his ...

Accept Return? Brand New Phone - Missing Retail Box

Hi, Hopefully someone has experience a return like mine. This is my first return as well. I've sold a Brand New Factory Sealed item and after 2 in a half weeks, the buyer wanted a return for a charging port defect on a Brand new phone. Now, I don't m...

Pending funds due to new seller

Am I allowed to rant as a new seller? Here's the general policy regarding pending funds I received from customer support, who sent it to me at the request of the buyer: For new sellers, we hold buyers' payments until they receive their items and ensu...

New app flaw and Ebays customer service response.

Hello EBay,I have a 10 year old account with you. I’ve sold half a million dollars through you and have a selling limit of nearly $100k per month. I average $60 a day in fees that I pay to you.Yesterday you changed your app and it has a known flaw th...

ebay and the stages of grief

"The five stages, denial, anger, bargaining, depression and acceptance are a part of the framework that makes up our learning to live with the one we lost. " It occured to me today that where it comes to Ebay sales I have ultimately reached the final...

Help with return

I sent an item costing $700 to France. The buyer when asked to pay the 20% custom fees balked and refused to pay it. Today the buyer opened a request with eBay. Up till now I had been using the USPS site for tracking, but when I emailed the French si...