Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Negitive Feedback

I had a buyer bid on a item and won the auction but did not pay so I opened a unpaid item case, the buyer has in the last day or so changed his ebay ID AGAIN!, this is like the 10 time he has done this, why does ebay let people get away with this and...

Seller selling prescription drugs

Hi all, right I just want to say that over the last 5 days I have reported the same seller.... i think i have rang ebay customer service about 10 times about this seller as he’s selling all his prescription medications like morphine and diazepam! I t...

Buyer Demanding shipping services not offered for a mistake scam ?

I recently sold a $450.00 statue, After Minutes the buyer was very persistent that shipping price was to elevated and wanted me to ship out the most “cheapest way” via fedex when listing indicated we shipped only via usps priory mail we never offer f...

Ebay policy weak and fraudulent

I have recently sold a bike on ebay, the buyer is in Denmark and I'm in the UK, shipping takes some time and is delayed but I reassure the buyer the bike is on it's way.Whilst on holiday last week the buyer opens a case as the bike has still not arri...

HELP! Sent 2 packages to 1 buyer by accident :(

I had 2 buyers purchase an item from me on the same day: a wallet and a handbag by the same designer. The handbag cost $150 while the wallet was only $40. I somehow must've clicked the "Print shipping label" email link twice for one order and I ended...

Ebay is now sending emails to buyers that they overpaid. WOW!

Unbelievable. It was in Ina's column today, and I'm in another group where it's being discussed. Has anyone else here experienced returns due to Ebay directly messaging your buyer?

Seller cancelled my order saying it was out of stock, but avoided defect. Anyway to report this?

A seller cancelled my order saying the item was out of stock. Looking at their feedback they cancel hundreds of items for out of stock. However they are still a top rated seller because they avoid defects by lying on the cancel form. On the cancel em...

What has Happened ??? Truly Disheartened :(

I been a seller as well as a buyer on ebay for 20 years, I am more of a seller then a buyer but I have bought well over a 1,000 items on ebay. In truth I sell things on ebay to buy the things I collect, I am a very knowledgable seller & have sold in ...

Auto best offer

Why is eBay automatically adding best offer to auction and buy it now listings, Are they that greedy that they want to get every item sold at any price, so they can get their fee? I don't understand the best offer on auction listings. I've never hear...

There are eyes on your item

Hey Ebay I just got a message from you on a fixed price item that said "There are eyes on your item? and then you said I should drop the price. WHY DON'T YOU MESSAGE THE PERSON WATCHING AND TELL THEM THEY CAN MAKE AN OFFER!!!!! THAT WOULD MAKE INFINI...

Reseller or Hoarder?

Interesting article I stumbled across. I think many of us have had "inventory creep" lately because the "stuff" isn't selling as fast as we'd like. https://www.thebalancesmb.com/when-buying-becomes-a-hoarding-disorder-4142642

So has anyone got an answer to the BBL being over-ridden by eBay ?

The current thread about the BBL has already been twisted so many ways by so many people that its hard to follow. I just want to see if ANYONE has gotten a difinitive answer from eBay if the BBL is now being over-ridden when someone complains to them...

Poor customer support from eBay.

eBay's terrible customer support. Tried to do everything possible to correct a problem that was either created by eBay or by the seller. Incorrect shipping address after already paying and printing the shipping label. After an hour on the phone with ...

Can the seller cancel an ordrer without contacting you?

I am an private seller i have the 1 one product 7 times and have available in stock 2 pcs. i want to add in stock but i can't. tell me plz

Need advice on Paypal dispute

Received notification today from Paypal that an unauthorized transaction case has been filed for purchase made on July 24. Paypal's email states that their records show tracking info is available for this transaction and they will review this as soon...