Selling

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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Gallery error code: 28

Hello, I am trying to upload items to sell but I get this error and pictures are not shown. Tried to re-upload, change photos, but still same error. Any advices?

Invoice fee for returned item

Hi and thanks for any help. Im new to selling. I sold an item that the buyer wants to return because of damage. I think it could be a scam. Anyways will I still be charged the invoice fee? I am currently be billed the invoice fee for the item but the...

Locating an Invoice Sent to Buyer

Hi. I sent an invoice to a buyer with discounted shipping since she bought multiple items. However, she paid it in full. I want to locate the invoice sent because I need to check on the amount of the discount. I can't seem to find it anywhere. Is the...

Buyer's Remorse

Ebay should add a Buyer's Remorse option to streamline returns for the thieves they support. The buyer could just click it and they get their money back instantly, saving them time.

Did eBay remove the option to change paypal e-mail address when sending an invoice?

Usually when I send invoices to buyers for combined shipping items that costs more than $12+, there use to be an option for me to change my paypal e-mail address as I have two paypal accounts, but now its not available for me anymore? Please let me k...

Drop in Sales

Hi, for the last few weeks my sales have dropped to almost nothing. I know my prices are good and I don't over charge on shipping. Is anyone out there having the same problems. just curious.

Resolved! eBay MBG Shipping

After I won a MBG case as a buyer, I saw it gave me a label. Does eBay bill the seller for this label, or does eBay inc front the cost?

Buyer left a negative feedback, did not contact to resolve

Buyer left me a negative feedback today, did not contact me to resolve. I then refunded their payment and submitted a "Feedback revision request". What if buyer does not respond to that request? Anyone able to get their negative feedback removed? I a...

Another "quiet" change to the MBG

I was quoting the MBG for clarity on another thread ... and came across this. It makes sense, with the coming changes to payments, that the MBG is no longer tied to PayPal. Where it used to say that the transaction had to be paid with PayPal, it now ...

Payment Options for Selling from Sri Lanka

Hi All, Those who are selling from Sri Lanka, please help me with sorting out a payment options. Since we can't receive payments via Paypal to Sri Lanka, what the options that you use ? I tried setting up a payment gateway as well. But seems like tha...

Did ebay end blocking low feedback buyers?

I have a problem with low feedback buyers opening cases and I have more and more 0 feedback buyers. I can't afford to keep refunding items and am insulted by this...

"If the buyer accepts your offer, immediate payment is not required"

Can someone explain the logic for this? I don't have best offer on my listings, but occasionally somene will message me an offer anyway. If I reply back to them and send an official offer, that they can accept or deny, why wouldn't the buyer be requi...

Opt’d in to GUARANTEED Shipping But don’t see on Listing

Opted all my listings into guaranteed shipping hours ago but non of them show as guaranteed shipping? does it take a few Days? Maybe you can see on your end? thanks

Can't believe what I just saw ...

On another ID I was using the Classic My eBay page (which I prefer over Seller Hub even though the account is enrolled) and I clicked the Active list to look at and what pops up? A NEW format with some message about eBay just got easier with the Sell...

Resolved! Non-positive feedback over improper fit

So I received my first neutral feedback (thankfully not negative) today after a buyer claimed a pair of pants that I sold in XL size fits more like XXL. The buyer never asked for measurements or anything, and the sizing is completely accurate to what...