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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Too much packing materials?

*sigh* A conversation with a buyer today hit home the "you can't please everybody" rule The item was great but apparently, I used tooo much packing materials when shipping her GLASS items. That it was a "waste" and I should cut down *sigh*

No Free listings for August 2018?

Has ebay stopped sending free listings? I have received no special offers beyond the normal 50 free listings for August. For small sellers, it's not worth paying a .35 listing fee if only 3-4 % of your items sell. The last few months ebay has sent tw...

User avatar by Adventurer
  • 1116 Views
  • 53 replies
  • 3 helpful

Will you refund a buyer because of that?

So im selling this figure:https://www.ebay.com/itm/223083669810?ul_noapp=true and just got this message from a buyer. how to handle it? as you can see in the listing i didnt say anything about the language in character card, to be honest i didnt knew...

User avatar by Adventurer
  • 947 Views
  • 28 replies
  • 0 helpful

Odd Appeal, given redeemable gift card code?

I had a buyer make a false return not as described a few weeks ago... I appealed the $7 of shipping to which they accpeted..usually this should always be applied to the next invoice.. Instead, they sent me a $7 gift card redemption code to BUY STUFF!...

Discounted Shipping????????

So we sort of had this discussion earlier this year. Today I was contacted by my local USPS as they have been noting the amount of packages we are sending along with supplies ordered. Props to them for being attentive. So I will focus on the issue. E...

USPS Lost Priority Mail Package - Refund buyer before claim is completed?

Well first time for everything, USPS lost one of my packages. Last scan shows it left the post office I hand delivered it to and then dropped off the radar. The buyer has been very understanding. I submitted the claim this morning, apparently you hav...

Buyer Not Signing For Package/Left it at UPS Access Point

Hello everyone, I'll try to keep it concise as possible with enough detail to provide you proper context! I've sold an item worth over $1,000. Shipped it via UPS Ground with signature required to the proper address (matched from PayPal payment addres...

Your package is moving within the USPS network

Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. It is currently in transit to the next facility. Today's updated proseforWe don't know where it goes.

User avatar by Rockstar
  • 13960 Views
  • 3 replies
  • 0 helpful

Resolved! THEIR SYSTEM IS JUNK NOWADAYS!

I have tried being patient, beyond patient actually. I had to give up my top rated seller that was well deserved because for 4 months I could hardly get a sale beyond auctions! My invoices screwed up. At one point I took on the offer of a 30-day tria...

User avatar by Not applicable
  • 982 Views
  • 13 replies
  • 0 helpful
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