Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Can you run a codeless coupon sale?

I know the rule about putting items on sale, you gotta wait 14 days. But what about a codeless coupon? Same thing? Can only put that type of sale on the items that have been up 14 days without price change?

Resolved! Buyer wants to purchase multiple items, requesting a discount

Hi Guys- really need some insight and thoughts here. A buyer in Israel (132 transactions w/ all positive feedback) messaged me asking if we could work out a deal if she purchases multiple items (about 27 pieces of womens clothing). I explained that e...

Resolved! Dear eBay Website personnel

Dear eBay, I'm trying a little note here, on the community board, because the calls, don't seem to be getting anywhere. Please review: 1. I would like eBay ad a SEPARATE handling time that I'm able to change for international orders! I will not use t...

Ebay Not honoring 10% Ebucks on Sales 7/19 Promotion - Do not know what to do

Hi everyone, I received an email from email July 19, 2018 at 8:02am saying that all purchases and sales earn 10% ebucks from 7/19 to 7/21. Terms below (from the email received): "BuyActivate to earn 10% on your purchases through 7/21, 11:59pm PT. No ...

I HATE THE NEW WATCH LIST!!!!

PLEASE!!! Why can't eBay leave well enough alone!!!??!! I just went to my Watch List to buy an item I put there a few hours ago and could not believe my eyes. Not going to buy whatever it was since I can't find it!! Does anyone know how to get the ol...

International buyer--I thought I didn't do that?

I got a buyer from Japan--I thought when I set up my selling preferences that I excluded international orders, but now I can't figure out where I did that so I can check. I can see on each item that it says i only ship to United States, but not where...

"Return Approved"

I must have been asleep at the wheel when ebay instituted automatic approval for returns. This happens to me way too often on Amazon but this is the first one from ebay. Is ebay sending customers a return label at seller expense?

Free Listings

Are monthly free listings available on the 1st of each month? I ran out of listings and activated an offer for 100 additional free listings last week but they never showed up on my account. Why?

What to do about fraudulent goods??

There is currently an item running on eBay that is WITHOUT A DOUBT a fraudulent item. I have contacted the seller on several occasions to point out his misrepresentations, all to NO avail. Is there any way to contact the high bidder to make him aware...

SELLERS NOT POSTING SIZES ! I HAVE STOPPED WRITING TO GET INFORMATION FROM SELLER TOO TIME CONSUMIN

I HAVE SPENT MAJORITY OF MY TIME WRITING SELLERS FOR INFORMATION. IF YOU WANT TO SELL YOUR ITEMS PLEASE GIVE SIZES & FULL DESCRIPTIONS THERE ARE MINIATURES IN SOME COLLECTIONS. WE AS BUYERS WOULD LIKE TO KNOW UP FRONT WHAT YOU ARE SELLING. MANY TIMES...

Global shipping program insurance will not work

I had an item damaged that I sold on the global shipping program, I took it back to the post office with all the proof, they told me to file a claim online. Online my claim will be submitted because they can not decide if is global or dosemtic. I fil...

Promotions always confuses my buyers

I get this all the time. For example if you have a Promotion that is buy 1 get 1 free, and the item is listed at $20... at checkout ebay will show each item is $10 rather than show 1 item at $20 and the other as FREE. I get alot of buyers complaining...

PAYPAL glitch is refunding more to buyer than partial refund seller sent.

Paypal is currently having an issue, as per customer service: Partial Refunds issued by the seller are converting to total refunds back to the customer. ie: refund shipping overage paid for multiple item purchase vs single item: partial refund = $3, ...

Message

How do you contact a bidder before auction is over

Cannot List Any New Items to Ebay with HTTPS Compliant Images

Hi, I have been having trouble trying to list new items to Ebay. All images at HTTPS and SSL compliant. Ive tried listing through the Third Party I use and manually on Ebay.com. It will not accept any of the images and will give a network error on Eb...