Selling

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Help me think of a reply to this negative

A buyer returned a bridal shaper without its tag and seemed worn, smelled a hint of perfume and since it's white, showed a bit of liquid stain... possibly sweat. I refuse to sell used underwear, so the item is useless to me. I issued a 50% refund (fr...

Partial Refunds Chat - When Was It?

Some weeks ago, there was a Weekly Chat about managed payments and partial refunds for combined shipping. We were told to have the buyer open a case to allow a partial refund pathway. Does anyone know when that chat was? TIA.

Seeking Seller Advice!!

PLEASE ADVISE!This is my first post to the forums since 2009, when I first joined. I never ran into a problem like this. About a month ago, someone bought my item (a pair of Oliver Peoples sunglasses), and opened a case claiming they were not authent...

This breaks my heart

I find myself having to work harder and more often to make a living. So many great buyers are no longer active on ebay. This is a fact. Why are the buyers leaving ebay? I have made about 80 purchases this year on ebay. 9 of them went sour due to sell...

How can a buyer open a case on an unpaid item?

Just that. Buyer's opened an INR/SNAD case on an item that isn't even paid for. I can't open an unpaid item case on it now.

Resolved! Returns and Feedback

Ok... Sold a woman/man a vintage sweater. When she received it she left me a negative feedback about the item not being as described and the smell of strong cigarette smoke odor. First, yes, I had some items stored at a friend's home and they smoke. ...

Something has changed here

I'm trying very hard to find out what it is. My sales have dropped to almost nothing. Could it be all the changes ebay is making? Everyone says clothing is a saturated market, but it's not more saturated now than it was a few months ago. Something el...

Managed Payments & Problem With Address

I haven't seen this topic discussed yet. When a package is returned to seller because there's a problem with the address I offer to re-ship with the buyer paying for the label or I refund minus original shipping & fees. It's been discussed that there...

Resolved! Problem with buyer

I had a recent auction where a person bid on 3 items I had. They were collectibles that cost me over 25.00 each to buy. They went from box to shelf and were in perfect condition. I had this buyer who asked me over 20 questions about these and other i...

Not getting feedback from Buyers.

Anybody else not getting feedback from buyers? I have not gotten feedback in 3 days. I usually get feedback from my customers. Is this part of the glich I have heard about? Have not recieved feedback since Oct. 2nd. from buyers but getting feedback f...

Resolved! ebay global shipping question

I am back to selling so some things have changed since I sold a while back. I checked to use ebay global shipping. Now, I have a buyer who now says to package lightly since my auction says I ship to Singapore but they didn't receive an invoice from e...

Rash of Paypal Unauthorized Transactions

I've been selling on Ebay for over 7 years. Up until the last month, I think I had one or two Paypal Unauthorized Transactions the whole time. Just in the last month, I've had FOUR. All have the required tracking and I will most likely win them all, ...

Mangaged Payments, now it's a "Promotional Offer"

Had to laugh, got another message that I'm "eligible" for MP, and it now shows as a promotional offer in Seller Hub. Hmmm, I wonder if it will mysteriously disappear in a few days like some of the recent % of FVF offers?

B/O feature for auction type listing $$$$ Making Idea HIP HIP HOORAY!!!

I suggested this 2 years ago withCSR conversation and thought it should be marketed as auction stopping offers,it encourages buyers to start bidding sooner (i think it disapears after first bid) the only thing i don't like is the ability for the buye...

Dropshipping?

Someone messaged me and asked how many of this one item I have in stock... and if I accept drop shipping. I'm assuming they are asking if they can use me as a drop shipper source... not asking me if I drop ship the item myself, right? If it's the pre...